Contributed by: Andrew Spanyi, Faculty Member, DBizInstitute.org and Managing Director, Spanyi International
By: Andrew Spanyi, Managing Director, Spanyi International
Information technology has come under attack from many quarters since the bursting of the dot-com bubble. Yet another blow was struck recently in Harvard Business Review's sensationally titled article, "IT Doesn't Matter"†. The IT community, still smarting from a two year slump in business volume and an unprecedented slide in stock prices, was quick to rebut the article's contention that IT may no longer be the basis for competitive advantage. The wave of rebuttals included comments by industry luminaries such as Bill Gates of Microsoft and Intel's Craig Barrett, and even gave impulse to a book by Smith and Fingar, IT Doesn't Matter - Business Processes Do.††
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