Over the years, businesses have sought ways to make their systems more extensible and flexible. In support, two fundamentally different approaches emerged for software developers. The two approaches are now commonly identified as Business Process Management (BPM) and Business Rules (BR). BPM typically directed workflows, while BR guided decisions. Driven by a need for greater agility and enterprise-wide applicability, businesses have started to meld the two approaches. This whitepaper, written by noted analyst Derek Miers, addresses how the BPM market is evolving as organizations look for BPM Suites with Business Rules Capabilities as a core component – not as an incidental add-on.
How to Use AI to Identify Process Improvements from Meeting Notes
Most process teams capture meeting notes. Few ever use them to improve their processes. That’s a missed opportunity. Meeting transcripts and summaries are rich with clues — recurring issues, delays, handoff gaps, or suggestions that surface week after week but never...
