Over the years, businesses have sought ways to make their systems more extensible and flexible. In support, two fundamentally different approaches emerged for software developers. The two approaches are now commonly identified as Business Process Management (BPM) and Business Rules (BR). BPM typically directed workflows, while BR guided decisions. Driven by a need for greater agility and enterprise-wide applicability, businesses have started to meld the two approaches. This whitepaper, written by noted analyst Derek Miers, addresses how the BPM market is evolving as organizations look for BPM Suites with Business Rules Capabilities as a core component – not as an incidental add-on.
Turning AI Activity into Process Improvement
Many organizations are moving quickly to give employees access to AI tools. That access matters. But access alone does not create business value. Once teams begin using AI, activity can increase quickly. People may use it to summarize information, draft documentation,...
