Over the years, businesses have sought ways to make their systems more extensible and flexible. In support, two fundamentally different approaches emerged for software developers. The two approaches are now commonly identified as Business Process Management (BPM) and Business Rules (BR). BPM typically directed workflows, while BR guided decisions. Driven by a need for greater agility and enterprise-wide applicability, businesses have started to meld the two approaches. This whitepaper, written by noted analyst Derek Miers, addresses how the BPM market is evolving as organizations look for BPM Suites with Business Rules Capabilities as a core component – not as an incidental add-on.
When AI Performs Work, BPM Matters More
AI is already helping people with process work. It can summarize notes, draft documentation, analyze feedback, prepare recommendations, and support decisions. For many organizations, that is where the AI conversation begins. But it is not where the conversation ends....
