This Research Brief highlights a selection of the findings from BPMInstitute.org’s State of BPMSM survey. It discusses the continual challenges insurance companies face in a very competitive environment such as attracting new customers, rapidly delivering quotes, selling additional services to customers, managing underwriting risk and meeting regulatory requirements. Since business process management (BPM) is the practice of improving the efficiency and effectiveness of any organization by automating and optimizing the organization’s business processes, it is a key technology component of IT initiatives to produce a more responsive insurance company.
Integrating Business Architecture with Other Enterprise Frameworks
A robust Business Architecture practice does not exist in isolation. While Business Architecture focuses on the structural foundation—the capabilities, value streams, and organizational design—many organizations also leverage other frameworks such as Enterprise...
