This Research Brief highlights a selection of the findings from BPMInstitute.org’s State of BPMSM survey. It discusses the continual challenges insurance companies face in a very competitive environment such as attracting new customers, rapidly delivering quotes, selling additional services to customers, managing underwriting risk and meeting regulatory requirements. Since business process management (BPM) is the practice of improving the efficiency and effectiveness of any organization by automating and optimizing the organization’s business processes, it is a key technology component of IT initiatives to produce a more responsive insurance company.
Essential Tools and Techniques for Business Architecture Development
Having laid the groundwork for a Business Architecture practice - from establishing the need to securing sponsorship and defining scope - the next logical step is figuring out how to execute on that plan. While Business Process Management (BPM) practitioners rely on...


















