Bankers exist in one of the most competitive environments in all of business. Keeping customers, attracting new customers, rapidly delivering new products, providing consistent service through multiple channels (branch office, internet, ATM, telephone) and meeting regulatory requirements is a daunting pursuit. Read this BPMInstitute.org Research Brief to find out how BPM allows banks to remain flexible and move quickly to respond to the conditions in their industry.
How Operational Excellence and BPM Work Together to Drive Lasting Transformation
For professionals who have already mastered the fundamentals of Business Process Management (BPM), the question often becomes: What’s next? How can you not only optimize individual processes but also embed a culture of continuous improvement throughout the entire...
