How Does AI and Machine Learning Fit Into Low Code/No Code and Process Automation Environments?

Registration is free. Login or register to view/download this content.


Editor & Founder,, &
With over 25 years experience building and creating professional communities, Gregg Rock is recognized as an industry leader in professional training and education vital to helping enterprise organizations support their transformation initiatives. His work has been recognized in the Wall Street Journal, Fortune Magazine, Financial Times, CIO Magazine, and New York Times. Throughout his career Gregg has developed communities, hosted executive networking forums and the formation of advisory boards on topics ranging from IT security and outsourcing to multimedia and Y2K, but is most widely associated with his accomplishments in the areas of Business Process Management (BPM), Digital Business (DBiz), Business Architecture (BA), and Cloud Computing. BPM in particular is a widely accepted approach for designing enterprise organizational and information systems. This focus on process-related skills is creating demand for BPM content, collaboration, and training resources by corporations—a niche Gregg has spent years to fill. In 1997, Gregg founded BrainStorm Group and the network of BrainStorm Communities, consisting of discipline-specific web portals for BPM, BA, and SOA practitioners to network and receive education, professional training online and through live in-person events. This has enabled over 100,000 practitioners from over 125 countries to collaborate and share best practices, online and face-to-face. BrainStorm Communities feature a comprehensive suite of member services including newsletters, discussion groups, blogs, virtual and live events, live and online training, certificate programs, and professional certification. During his tenure, Gregg has produced more than 100 industry events in North America, South America, EMEA, and Australia attended by over 300,000 professionals. He led the development of the Certified Business Process Management Professional program. Harnessing the collective intelligence of leading BPM subject matter experts, this certification establishes an objective evaluation of a BPM professional’s knowledge, skill, and ability. He recently led the launch of BrainStorm's newest Community, focused on Digital Business and Transformation - Gregg also earned his private pilot license in 1991 and remains an active member of Aircraft Owners and Pilots Association (AOPA). When not flying, he’s active in his community and enjoys coaching little league, soccer, and lacrosse for his children.
Faculty Member, Founder/CEO of Stratiza, Stratiza
George Barlow is currently Founder and CEO at Stratiza, a strategic and creative services company. Previous roles include Chief Sales Officer at Trisotech, a global leader in digital enterprise solutions, Vice President of BPM and Cloud Solutions for AgilePoint, Director of Sales at Bosch Software Innovations, CEO at Cloud Harbor, Inc. and seven years at Appian Corporation. Prior to joining Appian Mr. Barlow held posts as Senior VP, Technology and Operations at and as Sr. VP, Healthcare Information Technology at ProVantage Health Services, Inc. He has been part of many successful major projects at organizations such as Enterprise Rent-A-Car, Telus, Concur Technologies, Manulife Financial/John Hancock, Merck & Co., CVS Caremark and Walgreens. Mr. Barlow is a Faculty Member of and and holds the Certified Business Process Management Professional Certification as well as the Business and Technical Professional Advanced OMG Certified Expert in BPM certifications. Mr. Barlow is also a frequent speaker at industry events and has published numerous articles, white papers and blogs about BPM and Cloud Computing.

Gregg Rock interviews George Barlow.

We are especially excited to let folks know that George is going to be presenting two of our newest courses that are part of the Digital Transformation Specialist series in our Summer Session 1 Training Event.

GR: So, George, earlier in this interview, you mentioned Artificial Intelligence and Machine Learning and I still think there’s confusion within the BPM Community or with folks that maybe have not started adopting those technologies yet. So, I was hoping you could help our Members sort through what it is they need to know, what role those technologies are going to play, and how do they learn a little bit more about the current state of the art.

GB: Well, it seems like everybody’s jumping on the AI, ML bandwagon. So AI is Artificial Intelligence, ML is Machine Learning, and most people call it AI ML, or just ML.

There’s a whole category, for example, of Low Code/No Code products that have appeared in the past 18 to 24 months that are allocated to data science and Machine Learning for No Code people. Think about that: This can be used by people like artists, teachers, and management and roles like that. Now, they’re limited functionality, but you’re able to build things quickly with drag and drop (No Code), so instead of creating the typical model where there’s five or six steps in a traditionally AI process, you can really get it down to two: you can say “okay, here’s the information about my data, here’s my data—figure it out machine learning”, and many of these vendors are able to give you some pretty good stuff with just about that much effort—a spreadsheet and a goal.

Now, one of the interesting things to look at is the convergence that’s happening here in the industry. Everybody wants to play in the AI ML space because it’s hot. Once upon a time, everyone wanted to be in the BPM space, because there was that. So, the more things change, the more they stay the same, of course.

But let me give you a couple examples. So, UiPath, which is an RPA company and very successful one, has already begun making a whole new category of Low Code/No Code tools dedicated to things like intelligent document processing. Now, you may ask “what the heck is that?”, well, it’s pretty interesting. What they do is they use AI to learn how to do things by watching the user process the documents, so the AI actually learns by simply watching, if you will, the actions and the fields and so forth in a document that are done by a user. So, you’re training this machine language AI by just doing, and that’s pretty interesting. But, you can see the convergence and they’ve got lots of things that they’re offering in the ML space.

Celonis is another example, now here’s a very successful and exciting process mining company. And they’re doing all kinds of things in the machine learning area as well. For instance, everybody knows the problem with messy data, I mean ETL is a whole business all on its own. So, being able to use machine learning to see and understand patterns in the data and actually be able to clean up messy data from multiple sources is a pretty interesting use of machine language. Another thing they’re doing is discovering and highlighting hidden friction points in processes; things that aren’t intuitive to humans may very well be quite obvious to pattern recognition and machine learning. And then another thing Celonis is doing is actually recommending the best next action in the discovery of processes, so these learning tools are saying ‘well here’s what we think you ought to do next’ which is pretty interesting.

GR: I think for those who have a solid foundation in BPM, it’s going to continue to serve them well to incorporate some of these new enabling technologies to better serve customers and make organizations more efficient. It’s where we’re going in the near future.

Editor’s Note: This is a five-part article and video series.

Watch the entire Need to Know: Digital Transformation video series.

Read the other articles in the series here: 

Article 1: What do BPM Practitioners Need to Know about Low Code/No Code?

Article 2: What is the Current State of Process Automation? 

Article 4: What is the Triple Crown of Modeling? BPMN, DMN, & CMMN Explained. 

Article 5: What Strikes You as Most Significant About the Migration to Cloud Computing?


Want to be featured in the next Need to Know series to share your expertise? Get in touch – we’d love to hear from you. 

Similar Resources

Featured Certificate: BPM Specialist

Everyone starts here.

You're looking for a way to improve your process improvement skills, but you're not sure where to start.

Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.

Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.

The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.

Learn more about the BPM Specialist Certificate





  • Business Process Management Specialist
  • Earning your Business Process Management Specialist (BPMS) Certificate will provide you with a distinct competitive advantage in today’s rapidly evolving business landscape. With in-depth knowledge of process improvement and management, you’ll be able to take your business career to the next level.
  • BPM Professional Certificate
    Business Process Management Professional
  • Earning your Business Process Management Professional (BPMP) Certificate will elevate your expertise and professional standing in the field of business process management. Our BPMP Certificate is a tangible symbol of your achievement, demonstrating your in-depth knowledge of process improvement and management.


BPM Certification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Process Management Certification from the industry's top BPM educational organization.




  • Operational Excellence Specialist
  • Earning your Operational Excellence Specialist Certificate will provide you with a distinct advantage in driving organizational excellence and achieving sustainable improvements in performance.


OpEx Professional Certificate

  • Operational Excellence Professional
  • Earn your Operational Excellence Professional Certificate and gain a competitive edge in driving organizational excellence and achieving sustainable improvements in performance.



  • Agile BPM Specialist
  • Earn your Agile BPM Specialist Certificate and gain a competitive edge in driving business process management (BPM) with agile methodologies. You’ll gain a strong understanding of how to apply agile principles and concepts to business process management initiatives.  

Business Architecture



  • Business Architecture Specialist
  • The Business Architecture Specialist (BAIS) Certificate is proof that you’ve begun your business architecture journey by committing to the industry’s most meaningful and credible business architecture training program.

  • Business Architecture Professional
  • When you earn your Business Architecture Professional (BAIP) Certificate, you will be able to design and implement a governance structure for your organization, develop and optimize business processes, and manage business information effectively.

BA CertificationCertification

  • Make the most of your hard-earned skills. Earn the respect of your peers and superiors with Business Architecture Certification from the industry's top BPM educational organization.




  • Digital Transformation Specialist
  • Earning your Digital Transformation Specialist Certificate will provide you with a distinct advantage in today’s rapidly evolving business landscape. 


  • Digital Transformation Professional
  • The Digital Transformation Professional Certificate is the first program in the industry to cover all the key pillars of Digital Transformation holistically with practical recommendations and exercises.



  • Agile Business Analysis Specialist
  • Earning your Agile Business Analysis Specialist Certificate will provide you with a distinct advantage in the world of agile software development.


  • DAS Certificate
  • Decision Automation Specialist
  • Earning your Decision Automation Certificate will empower you to excel in the dynamic field of automated decision-making, where data-driven insights are pivotal to driving business innovation and efficiency.