This Solution Brief highlights the reality versus fantasy of business improvement. It showcases how real-world incremental process optimization can be achieved to deliver real revenue increases and innovation. This paper focuses on the process improvement lifecycle and how Business Process Management (BPM), both as an approach and a technology, changes the status quo in order to put the power for innovation and improvement back into businesspeople’s hands.
Turning AI Activity into Process Improvement
Many organizations are moving quickly to give employees access to AI tools. That access matters. But access alone does not create business value. Once teams begin using AI, activity can increase quickly. People may use it to summarize information, draft documentation,...
