Available on Thursday, May 26, 2016: Pre-register to reserve your spot.
Joyce Meyers Ministries provide life changing global humanitarian aide and missions relief. In 2014, JMM provided more than 31.9 million meals supporting feeding centers in 33 countries, and over 1.6 million patients have been treated through JMM’s medical and dental efforts.
In 2014, JMM identified approximately 30 business processes that could benefit from implementing a business process management suite. The first process they chose to optimize was a process that was very manual and labor-intensive, involving 5 departments, a call center, and external vendors. This process was also critical to securing funds and sustaining operations.
In this webinar, Angela Triplett, Business Process Strategist at JMM, will share the JMM BPM story: from Process Discovery, to selecting a BPM vendor, to the lessons learned & best practice advice on using BPM (both technology & discipline) to address challenges such as:
Author of Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution
For any organization to prosper, its leadership must drive bottom line results, expand the product offerings, and identify opportunities to better strategically position the organization. But all too often they look to trendy business practices or copy the competition. They don’t know the answers to basic questions: How do things really work and fit together in this organization? What does the customer really want from us? Who really does what and where do I fit in? How can I move the ball forward? Without these answers, the organization’s innovation capabilities are limited.
The integration of Operational Excellence, which relies on a proven, systematic set of tools in Lean Six Sigma, and Business Process Management (BPM), which relies on a systemic view and a technology enabled approach is likely to create greater value for both customers and the company. The integration and consolidation of these two approaches to process improvement will not only identify and eliminate waste, it will also align and better utilize information systems, promote cross departmental collaboration and keep the customer front and center throughout.
Organizations are undergoing major transformations – to shift to digital business, become more customer-centric, and keep pace with regulatory changes. Any transformation impacts business processes, often requiring dramatic changes to how people work. Yet over 70% of transformation initiatives fail. Process management practitioners can change that and directly contribute to the success of their organization’s initiative by applying the latest process thinking, techniques and technologies to innovate and drive change.
Listen to Marc Kerremans discuss what you’ll learn at Gartner's London Business Transformation & Process Management Summit.
A recent Gartner poll of their client base found that 80% of public and private sector companies say they are undertaking major business transformation due to:
- desire to shift to digital business
- desire to become more customer/constituent-centric
- perennial activities to keep pace with regulatory changes
More than 70% of these initiatives fail to deliver the desired outcome.
Process management practitioners can defy these odds by applying the latest process and change management thinking, techniques and technologies.
Register for this webcast to get a sneak preview of what you’ll learn at the Gartner Business Process Management Summit.
This workshop will give participants hands-on exposure to Business Process Management with the Oracle BPM Suite and will show how Oracle BPM Suite can be used across each phase of the BPM lifecycle to achieve continuous process improvement.
This workshop will demonstrate process modeling, process improvement, process implementation, process interaction and process monitoring using a government specific use-case of construction/building permit processing across various roles and systems.
Digital Business: From Process Improvement to Driving Big Change
Facing continual digital disruption, companies are rethinking their business models and reinventing their processes to transform business operations for the digital age.
Traditional BPM has driven tremendous efficiencies and cost reductions. Now the challenge is to apply BPM to drive growth.
Key challenges are:
Join Gregg Rock, William Ulrich and Whynde Melaragno as they discuss:
- A training roadmap for Business Architecture practitioners
- The future of Business Architecture training
- The introduction of an all-new course - Practice-Based Business Architecture
- Course delivery by Business Architecture Guild Board Members William Ulrich and Whynde Melaragno
- Updates to BAInstitute.org’s core Business Architecture courses for 2014.
The BPI Blueprint provides you with a detailed plan of action to create results the first time, inspire leaders of business processes, and build invigorated skilled teams. So if you're looking for a simple, no nonsense, guide to help you develop and manage effective Business Process Improvement projects, regardless of your experience level, you've got the right book.
In this conversation we will explore why Shelly wrote the book, how it's different from other books in the field, what you'll learn from the book, and how you can use its practical guides to make your projects easier and more successful.
We'll talk about the audience for the book (it's for more than BPM practitioners), and specific topics that can help your BPI projects, including:
Digital business promises to be a massive disruption to all industries. Practitioners will need to reinvent core operational processes for the digital industrial economy. What are the forces driving digital business disruption? How do you deal with digital business? Janelle Hill shares Gartner's perspective on Process Reinvention, steps that practitioners should take to capitalize on Digital Business and Business Moments and a sneak preview of major themes that will be a part of Gartner's BPM Summits in 2014.
Attend this webcast to learn: