Available on Wednesday, May 10, 2017: Pre-register to reserve your spot.
Free eBook download when you register for this webcast
Join this webinar to learn how global technology leader Ricoh Australia has successfully introduced a standardized approach to process mapping. Declan O’Reilly, Business Excellence Manager at Ricoh will provide a first-hand account of their process mapping journey, sharing lessons learned and some of the immediate benefits the organization has realized including:
• More effective process creation, capture and communication
• Empowering teams across the organization to deliver a consistent customer experience
• Simplifying external and financial audit processes
• Ensuring adherence to quality and compliance requirements critical to their carbon neutral status
• Better management and communication of client SLAs
The journey from strategy to operating success depends on creating an organization that can deliver the chosen strategy. This book, explaining the Operating Model Canvas, shows you how to do this. It teaches you how to define the main work processes, choose an organization structure, develop a high-level blueprint of the IT systems, decide where to locate and how to lay out floor plans, set up relationships with suppliers and design a management system and scorecard with which to run the new organization. The Operating Model Canvas helps you to create a target operating model aligned to your strategy.
IoT is Hot. Not surprisingly, when you picture wearable devices, sensors and smart machines that are connected to the internet – all eager to make lives easier, provide information, react and interact with the human world. But in the business world, something is missing. Where is a system that can integrate IoT devices with mission critical business processes?
That system is very likely BPM. Business Process Management suites have become the leading technology for fast, enterprise-changing systems which optimize and streamline workflows for organizations in nearly every industry.
What if these two awesome forces – IoT and BPM – could be combined?
In this pocket-sized BPM & IoT Matchbook, we explore the possibilities opened by matching IoT devices with BPM technology.
Business Process Management Research Report: Check out the future of BPM and see how your organization stacks up.
Research conducted by global market research company, TNS Global, shows that while BPM is delivering key benefits in both the public and private sectors, a large number of organizations still struggle to keep processes documented or up to date. Download this BPM research whitepaper to see how your organization compares and get valuable insights into future BPM investment benchmarks, the level of BPM resourcing within organizations, common barriers to process improvement and the role BPM plays in helping businesses achieve their organizational goals.
Robert Woods, Sr Enterprise Agile Coach, Trainer & Delivery Manager , MATRIX Resources
It’s not a secret anymore. I’m not sure it ever was a secret.
There are many differentiators that can ultimately impact whether or not an organization succeeds or fails in their adoption\transformation with Agile. But,...
Brian Stucky, Managing Director, Business Decision Management, Allegiance Advisory Group
As the number and maturity of platforms supporting the Decision Model and Notation (DMN) standard continues to grow, it is time to take a look at the third Conformance Level defined in DMN. The Friendly Enough Expression...
Ask process improvement experts (which I have done over the years in teaching and consulting with such people) what is the hardest part of doing a process improvement project and they tend to say analysis. And in fact, it’s...
Shelley Sweet, Faculty Member, BPMInstitute.org and President, i4 Process
Do you experience these challenges in trying to create a current state process model?
The team gets mired in process problem details
People have ideas for improvements but you are not really ready for solutions yet
When doing process work, attention is rightly drawn to the detail: the 43 steps in the process, the tests for waste, the flow bottlenecks, the measures of variation and so on. How, therefore, does a process expert keep...
The "Big Picture Thinker" and the "Aspiring Developer"
Every Agile team has experienced the frustration of working with a Product Owner who is very well intentioned but unable to provide the clear requirements that the team...
Gagan Saxena, VP Consulting & Principal Consultant, Decisions Management Solutions
Decisioning systems need to fit in with existing processing systems.
There are five easy steps for deploying decisions using a combination of three core patterns - patterns suited for Legacy Systems, for Commercial Software...
At a recent engagement, I encountered several departments that asked me to help write their departmental policy on a particular subject. When I inquired as to the governance process for changing existing company policy, they...
Is your improvement project failing? Depending upon which study you reference, roughly two thirds of projects fail to produce their promised outcomes. Such failures result in a tremendous waste of resources and even more...
BPM 101 is the cornerstone course of the BPM curriculum. It provides an overview of BPM as both a management discipline and as a set of enabling technologies. It establishes the foundation for the BPM courses that follow. Participants...