Andrew Spanyi

Profile

Upcoming Training Courses

Robotic Process Automation (RPA) - Live Online - begins February 21, 2019

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Thursday, February 21, 2019 - 13:00
Friday, February 22, 2019 - 13:00
Registration Closed

Digital Customer Experience - Live Online - begins February 27, 2019

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Wednesday, February 27, 2019 - 13:00
Thursday, February 28, 2019 - 13:00
Registration Closed

Customer Experience Modeling, Analysis and Design - Live Online - begins March 18, 2019

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Monday, March 18, 2019 - 13:00
Tuesday, March 19, 2019 - 13:00

>> View all Courses

Digital Business 101 - Live Online - begins April 3, 2019

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Wednesday, April 3, 2019 - 13:00
Thursday, April 4, 2019 - 13:00

Digital Business 101 - BrainStorm Chicago - April 22, 2019 - 09:00

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, April 22, 2019 - 09:00

Process Modeling, Analysis and Design: As Is, To Be - BrainStorm Chicago - April 23, 2019 - 09:00

Achieving success with BPM relies upon skill in process modeling, analysis and design. This course equips you with the practical, applied knowledge to lead/facilitate process improvement projects....

Tuesday, April 23, 2019 - 09:00

Customer Experience Modeling, Analysis and Design - BrainStorm Chicago - April 24, 2019 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, April 24, 2019 - 09:00

Robotic Process Automation (RPA) - BrainStorm Chicago - April 24, 2019 - 09:00

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, April 24, 2019 - 09:00

Digital Customer Experience - BrainStorm Chicago - April 25, 2019 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, April 25, 2019 - 09:00

Organizational Change Management - BrainStorm Chicago - April 25, 2019 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, April 25, 2019 - 09:00

Robotic Process Automation (RPA) - Live Online - begins May 8, 2019

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, May 8, 2019 - 13:00
Thursday, May 9, 2019 - 13:00

Digital Customer Experience - Live Online - begins May 15, 2019

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Wednesday, May 15, 2019 - 13:00
Thursday, May 16, 2019 - 13:00

Customer Experience Modeling, Analysis and Design - BrainStorm London - May 22, 2019 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, May 22, 2019 - 09:00

Organizational Change Management - BrainStorm London - May 23, 2019 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, May 23, 2019 - 09:00

Digital Customer Experience - BrainStorm London - May 23, 2019 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, May 23, 2019 - 09:00

Customer Experience Modeling, Analysis and Design - Live Online - begins June 3, 2019

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Monday, June 3, 2019 - 13:00
Tuesday, June 4, 2019 - 13:00

Digital Business 101 - BrainStorm San Francisco - June 24, 2019 - 09:00

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, June 24, 2019 - 09:00

Customer Experience Modeling, Analysis and Design - BrainStorm San Francisco - June 26, 2019 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, June 26, 2019 - 09:00

Robotic Process Automation (RPA) - BrainStorm San Francisco - June 26, 2019 - 09:00

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, June 26, 2019 - 09:00

Digital Customer Experience - BrainStorm San Francisco - June 27, 2019 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, June 27, 2019 - 09:00

Organizational Change Management - BrainStorm San Francisco - June 27, 2019 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, June 27, 2019 - 09:00

Digital Business 101 - Live Online - begins July 10, 2019

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Wednesday, July 10, 2019 - 13:00
Thursday, July 11, 2019 - 13:00

Robotic Process Automation (RPA) - Live Online - begins July 24, 2019

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, July 24, 2019 - 13:00
Thursday, July 25, 2019 - 13:00

Digital Customer Experience - Live Online - begins July 31, 2019

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Wednesday, July 31, 2019 - 13:00
Thursday, August 1, 2019 - 13:00

BPM 101 - BrainStorm India - August 26, 2019 - 09:00

BPM 101 is the foundational course for those starting their BPM journey. It presents an overview of process modeling, analysis, design and the technologies in BPM.

BPM 101 is especially...

Monday, August 26, 2019 - 09:00

Customer Experience Modeling, Analysis and Design - Live Online - begins August 26, 2019

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Monday, August 26, 2019 - 13:00
Tuesday, August 27, 2019 - 13:00

Process Modeling, Analysis and Design: As Is, To Be - BrainStorm India - August 27, 2019 - 09:00

Achieving success with BPM relies upon skill in process modeling, analysis and design. This course equips you with the practical, applied knowledge to lead/facilitate process improvement projects....

Tuesday, August 27, 2019 - 09:00

Organizational Change Management - BrainStorm India - August 29, 2019 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, August 29, 2019 - 09:00

Digital Customer Experience - BrainStorm India - August 29, 2019 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, August 29, 2019 - 09:00

Digital Business 101 - BrainStorm DC - September 23, 2019 - 13:00

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, September 23, 2019 - 13:00

Customer Experience Modeling, Analysis and Design - BrainStorm DC - September 25, 2019 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, September 25, 2019 - 09:00

Robotic Process Automation (RPA) - BrainStorm DC - September 25, 2019 - 09:00

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, September 25, 2019 - 09:00

Organizational Change Management - BrainStorm DC - September 26, 2019 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, September 26, 2019 - 09:00

Digital Customer Experience - BrainStorm DC - September 26, 2019 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, September 26, 2019 - 09:00

Digital Business 101 - Live Online - begins October 9, 2019

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Wednesday, October 9, 2019 - 13:00
Thursday, October 10, 2019 - 13:00

Robotic Process Automation (RPA) - Live Online - begins October 23, 2019

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, October 23, 2019 - 13:00
Thursday, October 24, 2019 - 13:00

BPM 101 - BrainStorm Dubai - October 28, 2019 - 09:00

BPM 101 is the foundational course for those starting their BPM journey. It presents an overview of process modeling, analysis, design and the technologies in BPM.

BPM 101 is especially...

Monday, October 28, 2019 - 09:00

Process Modeling, Analysis and Design: As Is, To Be - BrainStorm Dubai - October 29, 2019 - 09:00

Achieving success with BPM relies upon skill in process modeling, analysis and design. This course equips you with the practical, applied knowledge to lead/facilitate process improvement projects....

Tuesday, October 29, 2019 - 09:00

Digital Customer Experience - Live Online - begins October 30, 2019

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Wednesday, October 30, 2019 - 13:00
Thursday, October 31, 2019 - 13:00

Organizational Change Management - BrainStorm Dubai - October 31, 2019 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, October 31, 2019 - 09:00

Digital Customer Experience - BrainStorm Dubai - October 31, 2019 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, October 31, 2019 - 09:00

Digital Business 101 - BrainStorm New York - November 18, 2019 - 09:00

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, November 18, 2019 - 09:00

Customer Experience Modeling, Analysis and Design - BrainStorm New York - November 20, 2019 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, November 20, 2019 - 09:00

Robotic Process Automation (RPA) - BrainStorm New York - November 20, 2019 - 09:00

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, November 20, 2019 - 09:00

Organizational Change Management - BrainStorm New York - November 21, 2019 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, November 21, 2019 - 09:00

Digital Customer Experience - BrainStorm New York - November 21, 2019 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, November 21, 2019 - 09:00

Customer Experience Modeling, Analysis and Design - Live Online - begins December 9, 2019

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Monday, December 9, 2019 - 13:00
Tuesday, December 10, 2019 - 13:00

Contributions

Accelerate Digital Transformation with Process Management

EDITORS NOTE: DBizInstitute.org is conducting a Digital Business Adoption survey. Please take a few moments to answer the survey and contribute to this important research. Digital transformation continues to be a top priority for many organizations in 2019. One recent survey found that...

BPM Maturity is Needed for Digital Business Success

BPM Maturity is Needed for Digital Business Success The importance of a process orientation in driving digital business success has been recognized for some time. In the early days of digital – it was already recognized that leading companies succeed with digital by re-envisioning customer...

Essential Skills for Digital Business Leaders

A successful digital business initiative relies upon adopting agile principles, an enduring focus on improving customer experience and executing programs with a business process based view with enabling digital information technology. Measuring what matters to customers and challenging the...

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