Companies across all industries and geographies are becoming increasingly interested in service-oriented architecture (SOA). The basic concept behind SOA is not new – that is, the idea of accelerating return on IT investment by turning those assets into reusable building blocks from which new business functionality can be assembled quickly and efficiently. But what makes SOA different is that, for once, the IT industry as a whole has backed the concept and the core underlying technologies, giving SOA massive support and evolving a wide range of standards to make the idea really work. As a result, it has become possible to bring together a broad spectrum of heterogeneous IT assets into a uniform collection of reusable parts, thereby enabling the rapid and efficient assembly of the new systems that modern business demands.
When AI Performs Work, BPM Matters More
AI is already helping people with process work. It can summarize notes, draft documentation, analyze feedback, prepare recommendations, and support decisions. For many organizations, that is where the AI conversation begins. But it is not where the conversation ends....
