Almost all government and commercial organizations practice some form of case management. The “Effective Case Management” white paper defines case management, explains how case management is conducted today in many government agencies, and reveals how to overcome the challenges associated with administrative, investigative, and litigative case management. This white paper also describes how the Metastorm BPM Suite has been successfully implemented in several federal, state, and local government agencies for case management and a variety of other purposes, and as a result, has improved performance, mitigated risk, and increased collaboration both inside the agency and across agencies.
The Future of BPM: Trends and Innovations to Watch
Business Process Management (BPM) has come a long way—from hand-drawn flowcharts in conference rooms to enterprise-wide platforms that automate end-to-end workflows. Yet BPM’s evolution is far from over. Emerging technologies and shifting business models continue to...
