The culture of an organization is a collection of habits, and habits have a powerful effect in business performance. Driving long-term business benefit and success with Business Process Management (BPM) often times requires companies to develop new and maintain existing habits.
Every year, CIO's and COO's rank "Improve Business Processes" as a top priority for their organizations. So why aren't more organizations diving in, documenting their processes and driving improvement? In short, because it's hard. Most companies don't have a standard approach for process definition and documentation. Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers.
The Texas Education Agency (TEA) is responsible for providing leadership, guidance and resources to help schools meet the educational needs of all students.
Today the agency is driving process transformation by enabling business area subject matter experts to manage and maintain business rules within their processes. By enabling business users to manage rules, changes and modifications can be made rapidly whether it’s for new departmental policies or new education legislation.
Controlling costs and resources is just the tip of the iceberg facing communications companies in an ever-tightening financial and regulatory environment. Part of the issue is the underpinnings of their business infrastructure, such as...
Cloud computing is a style of computing in which dynamically scalable and often virtualized resources are provided as a hosted service over the Internet i.e. ‘the cloud’. The goal of cloud computing is to provide easy, scalable access to computing resources and IT services.
Enterprises large and small are drawn by the advantages of cloud, resulting in very low barriers to entry and exit and high agility.
Cloud computing is a style of computing in which dynamically scalable and often virtualized resources are provided as a hosted service over the Internet i.e. ‘the cloud’. The goal of cloud computing is to provide easy, scalable access to computing resources and IT services.
"The Decision Model gives form, function and a tangible visual representation to business logic" - The Decision Model (von Halle & Goldberg)
In order to implement Decision Management effectively, we need to be able to identify and manage the business logic (i.e. the business rules) underlying business decisions. It soon becomes apparent that classical methods of gathering and managing business rules (i.e.
If you are a corporate executive or business process manager interested in effecting positive change and gaining control of your company’s core business process in 2009, then this Business Roundtable is right for you.
In this dynamic session, Pallas Athena will show how Case Management approaches are changing how companies look at typical BPMS solutions. Case Management is not new but can have an immediate positive impact on your company, your employees and your financial bottom-line.
With approximately $33 billion in assets, Con Edison is one of the nation’s largest investor-owned energy companies serving the New York metropolitan area.
With approximately $33 billion in assets, Con Edison is one of the nation’s largest investor-owned energy companies serving the New York metropolitan area. Today Con Edison is in the process of developing a world-class business process improvement center of excellence to drive everything from building basic process model repositories to leading large-scale, cross-organizational process reengineering initiatives.
In today’s market, the life sciences industry is facing a number of challenges. The challenges range from the expiration of patents, escalating cost of clinical trials and increasingly stringent new regulatory guidelines. Due to these factors, the pharmaceutical, CROs and medical device companies must re-evaluate their clinical trials processes and look for efficiencies, faster time to market and reduce costs. In addition, the companies must quickly update their processes and polices to comply with new standards.
BPM is one of the key drivers for the success of your business. Business Process Management Systems (BPMS) provide you with tools and technology to deliver the values of BPM. Effective enterprise deployment of BPMS requires an understanding of different usage patterns. An enterprise class BPMS must support these usage patterns, in addition to being scalable and highly reliable.It is important to understand these usage patterns and make sure that your enterprise BPMS meets all of them.
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