Governments and companies worldwide have for generations sought to better manage the processes that are key to their constituencies and business by managing them to improve efficiency, insight into their impact, and how to use them to achieve greater flexibility. Over the years the introduction of new technology provides new ways to achieve these benefits yet each new technology also imposes a barrier in the path of success. In addition, change management and human and organizational change is a naturally resistant force that can stand in the way of success.
This webcast will give participants hands-on exposure to Business Process Management with the Oracle BPM Suite and will show how Oracle BPM Suite can be used across each phase of the BPM lifecycle to help government agencies achieve continuous process improvement. This workshop webcast will demonstrate process modeling, process improvement, process implementation, process interaction and process monitoring using a government specific use-case of construction/building permit processing across various roles and systems.
Many people understand that BPMS Technology is important and maybe even revolutionary. However delivering BPMS solutions remains a challenge as practitioners in the field know only too well. In many ways, BPMS platforms have outpaced BPMS practice. What that means is that while we do have the cutting edge technology platforms to build BPMS solutions, the process of doing so still uses the old ways of IT.So how do we do BPMS right?Many people understand that BPMS Technology is important and maybe even revolutionary. However delivering BPMS solutions remains a challenge as practitioners in the field know only too well. In many ways, BPMS platforms have outpaced BPMS practice. What that means is that while we do have the cutting edge technology platforms to build BPMS solutions, the process of doing so still uses the old ways of IT.So how do we do BPMS right? In this session we discuss:
Today, more than ever, customers have greater expectations and less patience when interacting with suppliers. We now expect businesses to be “always-on”, everywhere, integrated, and smart. Companies which passively wait until a process breaks find it not only an expensive way to solve a problem but also risky to their brand and reputation as more and more customers complain via social media channels. In fact, according to a survey on operational responsiveness, 67% of companies heard about problems from their customers before they had identified them themselves.
Case study about how PMI used rules management and process management to achieve business agility i.e. better, faster and cheaper changes to achieve business results. Also discusses how IT collaborated with business as facilitator and enabler.
Customer success stories and practical examples of how to get started in BPM and how to identify patterns.
Statistics and trends illustrate the perfect storm of ever-increasing complexities and IT challenges colliding with business goals and the need for increased agility. David features several use cases and success metrics.
Both webcast archive and PDF are available.
Discussion of the role BPM plays in technology and changes in technology. Process management is about being able to adapt and change. Dan addresses the challenges to BPM success and provide best practices and case studies to highlight processes, results and challenges addressed.
An overview of the aspects of BPM Suite 11g and a thorough look at the latest process management technology from Oracle that is being designed to simplify achieving process management success.
Dan discusses BPM success stories and resulting best practices from recent implementations.
In Faster Cheaper Better Hammer and Hershman study both the successes and the failures of many companies—both what they had done and not done—to identify where they had run aground or what had made their efforts bear fruit. These in-depth case studies of Hammer and Company clients who used process methods include:
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