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Displaying 51 - 60 of 185 resources matching your criteria.

Driving Excellence in Customer Experience with BPM

Today, more than ever, customers have greater expectations and less patience when interacting with suppliers. We now expect businesses to be always-on, everywhere, integrated, and smart.  Companies which passively wait until a process breaks find it not only an expensive way to solve a problem but also risky to their brand and reputation as more and more customers complain via social media channels. In fact, according to a survey on operational responsiveness, 67% of companies heard about problems from their customers before they had identified them themselves.

PMI Mortgage Insurance Co’s Roadmap to Business Agility

Case study about how PMI used rules management and process management to achieve business agility i.e. better, faster and cheaper changes to achieve business results. Also discusses how IT collaborated with business as facilitator and enabler.

Process Improvement: Patterns for Success

Customer success stories and practical examples of how to get started in BPM and how to identify patterns. Statistics and trends illustrate the perfect storm of ever-increasing complexities and IT challenges colliding with business goals and the need for increased agility. David features several use cases and success metrics. Both webcast archive and PDF are available.

How to Break Through the Barriers to BPM

Discussion of the role BPM plays in technology and changes in technology. Process management is about being able to adapt and change. Dan addresses the challenges to BPM success and provide best practices and case studies to highlight processes, results and challenges addressed.

Product Demonstration Oracle BPM Suite 11g

An overview of the aspects of BPM Suite 11g and a thorough look at the latest process management technology from Oracle that is being designed to simplify achieving process management success.

Best Practices and Customer Success with BPM

Dan discusses BPM success stories and resulting best practices from recent implementations.

Faster Cheaper Better: The 9 Levers for Transforming How Work Gets Done

In Faster Cheaper Better Hammer and Hershman study both the successes and the failures of many companies—both what they had done and not done—to identify where they had run aground or what had made their efforts bear fruit. These in-depth case studies of Hammer and Company clients who used process methods include:

Business Rules and the Business World

The Decision Model is a new Business Logic Framework that impacts not just technology trends but also business management practices. It brings to the world of business rules a well-defined structure based on the inherent nature of logic, extended with integrity and normalization principles. This is similar to the concept to what the relational model brings to the world of data. Presenter Bio

The Decision Model: An Introduction

Introduction to The Decision Model and its latest advancesThe Decision Model is a new Business Logic Framework that impacts not just technology trends but also business management practices. It brings to the world of business rules a well-defined structure based on the inherent nature of logic, extended with integrity and normalization principles. This is similar to the concept to what the relational model brings to the world of data.

Business Decision Execution Environment

The Decision Model is a new Business Logic Framework that impacts not just technology trends but also business management practices. It brings to the world of business rules a well-defined structure based on the inherent nature of logic, extended with integrity and normalization principles. This is similar to the concept to what the relational model brings to the world of data.
Tomer Srulevich, VP Professional Services and Business Development, Americas at Sapiens
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