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Displaying 171 - 180 of 191 resources matching your criteria.

Top Three Ways BPM Can Transform Customer Service

What if you could set your business goals for customer interaction and have your systems automatically meet those goals by driving the process for the right customer at the right time?   What if your business processes weren’t focused on specific departments or channels, but were truly customer-centric and bridged your entire enterprise?  And, what if you could introduce new products, services, and operational procedures within weeks instead of months?  The result?  The ability to transform your customer service operation and achieve quantum leaps in retention, productivity, and growth.

Continuous Business Process Management

In today's global economy, the pressure to deliver short-term business results is intense. The key to producing these performance results lies in your enterprise processes. Organizations must continuously manage and optimize their internal and external business processes to deliver targeted results in real time. Emerging as the next-generation of business process management (BPM) technology, BPM suites are specifically suited to enable continuous BPM and facilitate organizational agility.

Automating Document-Centric Processes with Adobe Intelligent Documents

Integrating human-to-system and system-to-system touch points are major drivers for business innovation. In speaking with our customers, we understand the critical process-related challenges organizations face every day like meeting customer demands, increasing operational efficiencies and meeting policy and compliance mandates. Join us to discover how Adobe PDF and Intelligent Documents can streamline document-centric processes and integrate them with existing enterprise systems leveraging workflows, business rules, Web services and BAM.

Business Process Management and Accounts Payable

Gartner’s BPM Senior Analyst Jim Sinur advises organizations to “Consider agile BPM templates if you want to cut time to market and cost, while retaining business uniqueness.” ( Business Process Management Suites Will Be the 'Next Big Thing', Gartner Research Note, 8 February 2005 )

BPM and SOA

Please join us to hear a future perspective on BPM from Ken Vollmer of Forrester Research and how “You Can’t Implement BPM with BPM” from Ross Altman, CTO of SeeBeyond. Ken Vollmer of Forrester will provide his perspective on the future of BPM. In this session, Ken will address the need to combine a structured, systematic methodology for BPM implementation with a Service Oriented Architecture. Please join us to hear a future perspective on BPM from Ken Vollmer of Forrester Research and how “You Can’t Implement BPM with BPM” from Ross Altman, CTO of SeeBeyond.

Why Rules-Driven BPM Suites Make Strategic Sense for Legacy Transformation

IT organizations are spending an alarming amount of their budgets on legacy maintenance. In some sectors as high as 80% – especially where companies have grown through acquisition and have multiple and redundant infrastructures. The cost and risk? IT organizations are spending an alarming amount of their budgets on legacy maintenance. In some sectors as high as 80% – especially where companies have grown through acquisition and have multiple and redundant infrastructures. The cost and risk?

Leveraging BPM in Uniting People, Process & Technology

The volatile nature of today's business and regulatory environments is driving organizations to address process-change head on. The financial services industry is no exception. Business processes have traditionally required manual intervention, thus missing the mark in achieving true straight-through processing.

Business Process Management: Aligning IT Execution With Business Goals

Business Process Management improves business and IT alignment by converting business requirements into IT implementations. Join us in this webinar to learn about new trends in Business Process Management and how you can benefit from business process integration. You'll also learn how to model and compose portable business processes on top of heterogeneous applications using Business Process Execution Language (BPEL) with Oracle BPEL Process Manager and Popkin software.

BPM Essentials - Best Practices, Navigating the Pitfalls, Key Emerging Trends and the 6 Critical BPM Fundamentals

Don't miss this candid discussion with Jon Pyke, BPM veteran, Chair of the Workflow Management Coalition (www.wfmc.org), the former Chief Technology Officer for Staffware prior to its acquisition by Tibco and currently the Sr. VP of Technology Strategy at Global 360.

Building a Performance Centric Business Process Management Initiative

What Oracle, SAP and others won't tell you about leveraging your existing application investments The excitement in business process management has settled back down to the practical reality of improving performance from your business processes. Critical to achieve this mandate is to have a program and plan for process improvement. This educational session will help you understand how to apply BI and Performance Management to your business processes. What Oracle, SAP and others won't tell you about leveraging your existing application investments
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