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BPM Strategy Deployment Best Practices

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

As BPM technologies and solutions mature, some organizations are now beginning to develop enterprise-wide BPM strategies. The most important aspects of an effective enterprise BPM deployment strategy are unrelated to the solution or even to the application being implemented. They’re best practices that apply no matter what software you’re using and regardless of the department in which you’re deploying it. Here are three best practices that we advise our clients to keep in mind as they move forward with their BPM strategies.

1.

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Optimizing the ROI from BPM

Optimizing the ROI from BPM

Author(s):

Andrew Spanyi
Faculty Member, DBizInstitute.org and Managing Director, Spanyi International

Analysts widely agree that the growth rate of Business Process Management (BPM) software will continue in the double digits for the foreseeable future. Whether BPM deployments are making a significant contribution to a more customer-focused, process-centric management...

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Three Keys to Enhancing BPM Implementation

Three Keys to Enhancing BPM Implementation

Author(s):

Tammy Adams
Managing Partner, Chaosity, LLC

If you’re moving up the ladder of CMM or just wanting to better manage your business processes, you need to consider more than which vendor software package to implement. Successfully implementing process management requires addressing all three aspects of the virtual trinity – people, process and technology. While the technology side of the equation is fairly well understood, the people and process side continue to bring challenges.  In working with organizations across the country, I’ve found the following three concepts to bring most value in addressing these challenges.

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Determining the ROI of Your SOA

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

While everyone is bound and determined to build an SOA within their enterprise–perhaps even between enterprises–few have attempted to determine their Return on Investment (ROI) to justify this approach and technology.  True to form, we are again approaching new technology with fervor and excitement, but we also need to figure out the business case for this movement.

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The Top 5 SOA Adoption Pitfalls of 2005

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

It’s been a tumultuous year in the world of SOA and we’re just at the beginning of rollercoaster ride. As organizations continue to re-examine the ever-shifting landscape of service design, service buses, service governance, and even just services, there are often mixed emotions. Many are confused as to the maturity and overall status of SOA in the IT industry, but there is definite sense of excitement around its touted potential to unite business and technology.

Many SOA initiatives were launched this year, each with its own set of goals and expectations.

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How to Select a Metric – How Are You Being Measured?

How to Select a Metric – How Are You Being Measured?

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

In a previous life I was in charge of management reporting for the pan-European logistics organization for Compaq. My team was responsible for monitoring and reporting the daily, weekly, monthly and quarterly performance and progress of the operations. We provided reports on shipments-to-date, invoices send, estimated shipments for the remainder of the day, week or month, order cycle time and average shipment lead-times, and on and on. None of these metrics would keep me awake at night or would cause heavy discussion on accuracy and validity of the metric.

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Managing Processes for Performance

Managing Processes for Performance

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Business process management (BPM) technology continues to grow and mature.

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The Future Impact of BPDL on Business

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

Gaining visibility of a corporation’s Business Processes stands to be one of the greatest industrial and commercial breakthroughs of this century for the corporations that step up to the challenge…and the probable demise of those who don’t.  Here’s why….

Increased Speed and Risk in Operations – many organizations are still in the Business Process – “horse and buggy” era…these businesses still rely on big binders full of written procedures covering how their business “does” its business and its procedures.

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Process improvement: A Case Study in Revenue Generation Process Improvement

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The Sales team wanted to increase revenue.  Senior executives favored buying a CRM solution but IT suggested a process review first. A process difficulty assessment was completed and the problem processes identified. The team worked with business areas to implement...

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BPMS Watch: Analyzing and Optimizing Process Performance

BPMS Watch: Analyzing and Optimizing Process Performance

Author(s):

BPMInstitute.org
Business Relationship Manager - Product Lifecycle Management, Chevron Corporation

The hottest trend now in BPM suites is integrated performance management.   While BPMS and its workflow ancestors have always featured basic process monitoring and work statistics, the kind of performance management now emphasized is more closely aligned with metrics strategic to the business: the percentage of orders filled immediately, or conformance with service level targets, broken down by customer type.  These once were the sole province of business intelligence (BI) software, but performance management analytics and real-time business activity monitoring are now being bro

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