Rick Hepp

March 16, 2017

Currently...Trainer, Coach & Mentor for Enterprise Excellence: Focus on Enterprise Excellence model linking methodology, tools and techniques of Operational Excellence/Lean Six Sigma with the guiding principles & behaviors of an organization to deliver Business Ideal Results. It’s all about driving successful Business Transformation and Strategy (PLAN THE BUSINESS), running the Day to Day business operations to Goals & Objectives, (RUN THE BUSINESS), while delivering Continuous Improvement and Innovation (SOLVING BUSINESS PROBLEMS).

Experiences: 12 Years – Product & Process Technology Leadership experience in Chemical and Plastics Industry (Aldrich Chemicals, General Electric Plastics); 8 Years Global Sourcing/Supply Chain Management (GE Plastics); 19 Years as Six Sigma Quality Leader in Plastics, Insurance, Health Care Industry (GE Plastics, -GE Financial Assurance, and United Health Group) with the last 12 years in BioTech (Drug & Device … Nektar Therapeutics, Amylin Pharmaceuticals, and Bristol-Myers Squibb).

Education: Ph.D.-Organic Chemistry; B.A. in Chemistry/Zoology/Computer Science; Lean/Six Sigma Quality…Certified MBB, Trainer & Facilitator; Change Management Leader… Certified in GE CAP® & Facilitation; Quality Training and Certification … Lean, DMAIC, DMADOV, and Change Management; Certified “Train the Trainer”.
Consultant and Trainer
Trainer, Coach & Mentoir for Enterprise Excellence
Pharmaceuticals
Medical / Healthcare
Operational Excellence (OPEX)
Agile Business Analysis (ABA)
Analytics/Big Data
Business Architecture (BA)
Business Decision Management (BDM) / Business Rules (BR)
Business Process Management (BPM)
Organizational Change Management (OCM)
Strategy

Articles by: Rick Hepp

Visual Management in Enterprise Excellence Deployment

Visual Management in Enterprise Excellence Deployment

Author(s):

Trainer, Coach & Mentoir for Enterprise Excellence, Consultant and Trainer

A “Next Level Evolution” model for Operational Excellence to integrate with Business Transformation under the broader concept of Enterprise Excellence was discussed in BPMinstitute.org article in May 2017 1. The impact of a standardized Stage-Gate Process for Innovation and New Product introduction was detailed in April 2018. 2

 

As Part of a Business Transformation and Enterprise Excellence strategy, how can the tools and techniques of Operational Excellence be integrated into Business Strategy?

A foundation package of Operational Excellence tools and techniques that should be fundamental to all Business Strategy and Transformation efforts that are part of an Enterprise Excellence deployment strategy is shown below:

Stage Gate Process Tools & Techniques Within Enterprise Excellence

Stage Gate Process Tools & Techniques Within Enterprise Excellence

Author(s):

Trainer, Coach & Mentoir for Enterprise Excellence, Consultant and Trainer

A “Next Level Evolution” model for Operational Excellence to integrate with Business Transformation under the broader concept of Enterprise Excellence was discussed in BPMinstitute.org article in May 20171.

As Part of a Business Transformation and Enterprise Excellence strategy, how can the business be challenged to innovate and improve products?

A Robust New Product Introduction (NPI) Process should be a core competency at all companies.

Let’s take a look at the methodology and set of tools/techniques of a Stage Gate Process.2 

OpEx – PART OF or SEPARATE FROM Business Transformation?

OpEx – PART OF or SEPARATE FROM Business Transformation?

Author(s):

Trainer, Coach & Mentoir for Enterprise Excellence, Consultant and Trainer

By its very name, Operational Excellence (OpEx) has held a traditional operations approach in most corporate visions and as a result been strongest in manufacturing operations/production sites or within department/functional operational lines of organizations.

Does the traditional operational approach create a “Separate From” business strategic linkage in corporate visions?

Historical Deployment and Engagement of OpEx

From OpEx early days as Six Sigma and Lean – the methodologies, tools and techniques were leveraged as a continuous improvement mindset with Cost Savings as King although it has evolved over the years at mature organizations to include waste elimination, improved process flow & efficiencies, enhanced capacity, and a quality/compliance driver.

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