Shelley Sweet

Profile

Upcoming Training Courses

Advanced Facilitation Skills - On Demand - Available 24/7 - On Demand - Available 24/7

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Upcoming Training Courses

Methodologies and Approaches for BPM - BrainStorm New York - November 16, 2020 - 09:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, November 16, 2020 - 09:00

Methodologies and Approaches for BPM - Live Online - begins November 16, 2020

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, November 16, 2020 - 09:00

Advanced Facilitation Skills - BrainStorm New York - November 17, 2020 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, November 17, 2020 - 09:00

>> View all Courses

Advanced Facilitation Skills - Live Online - begins November 17, 2020

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, November 17, 2020 - 09:00

Process Measurement and Metrics - Live Online - begins November 18, 2020

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Wednesday, November 18, 2020 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm New York - November 19, 2020 - 09:00

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Thursday, November 19, 2020 - 09:00

Establishing Business Process Governance & Centers of Excellence - Live Online - begins November 19, 2020

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Thursday, November 19, 2020 - 09:00

Contributions

A BPM Team or BPM Stakeholders?

There are many ways to ‘do’ business process improvement projects. It’s best if the company has a methodology from BPM, Lean, Six Sigma, Reengineering or some other methodology. Here’s the one I use, starting with selecting the project and ending with monitoring and sustaining the project; ‘doing’...

Dealing with Cultural Challenges in Operational Excellence

Operational Excellence focuses on providing the best execution of service and process for the benefit of the customer and the organization. It is not a proprietary program or methodology; rather, the term usually represents a conglomeration of process methods and techniques to improve operational...

Five Pitfalls of Organizational Process Metrics

Traditional metrics have historically focused on financial and operating factors. What is newer is organizational process metrics or metrics that measure how a process works from the company point of view and the customer point of view.  How is the company doing at meeting a customer needs (...

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