Shelley Sweet

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Upcoming Training Courses

Advanced Facilitation Skills - On Demand - Available 24/7 - On Demand - Available 24/7

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Upcoming Training Courses

Advanced Facilitation Skills - BrainStorm Miami - March 8, 2021 - 08:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Monday, March 8, 2021 - 08:00
Tuesday, March 9, 2021 - 08:00

Advanced Facilitation Skills - BrainStorm Amsterdam - March 8, 2021 - 14:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Monday, March 8, 2021 - 14:00
Tuesday, March 9, 2021 - 14:00

Methodologies and Approaches for BPM - BrainStorm Chicago - April 26, 2021 - 09:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, April 26, 2021 - 09:00

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Advanced Facilitation Skills - BrainStorm Chicago - April 27, 2021 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, April 27, 2021 - 09:00

Methodologies and Approaches for BPM - BrainStorm San Francisco - June 28, 2021 - 09:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, June 28, 2021 - 09:00

Advanced Facilitation Skills - BrainStorm San Francisco - June 29, 2021 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, June 29, 2021 - 09:00

Process Measurement and Metrics - BrainStorm San Francisco - June 30, 2021 - 09:00

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Wednesday, June 30, 2021 - 09:00

Process Measurement and Metrics - BrainStorm Houston - July 26, 2021 - 13:00

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Monday, July 26, 2021 - 13:00
Tuesday, July 27, 2021 - 13:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm Houston - August 2, 2021 - 13:00

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Monday, August 2, 2021 - 13:00
Tuesday, August 3, 2021 - 13:00

Methodologies and Approaches for BPM - BrainStorm Houston - August 16, 2021 - 13:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, August 16, 2021 - 13:00
Tuesday, August 17, 2021 - 13:00

Advanced Facilitation Skills - BrainStorm Houston - August 23, 2021 - 13:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Monday, August 23, 2021 - 13:00
Tuesday, August 24, 2021 - 13:00

Methodologies and Approaches for BPM - BrainStorm London - September 13, 2021 - 13:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, September 13, 2021 - 13:00
Tuesday, September 14, 2021 - 13:00

Advanced Facilitation Skills - BrainStorm London - September 20, 2021 - 13:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Monday, September 20, 2021 - 13:00
Tuesday, September 21, 2021 - 13:00

Methodologies and Approaches for BPM - BrainStorm DC - September 20, 2021 - 09:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, September 20, 2021 - 09:00

Advanced Facilitation Skills - BrainStorm DC - September 21, 2021 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, September 21, 2021 - 09:00

Process Measurement and Metrics - BrainStorm DC - September 22, 2021 - 09:00

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Wednesday, September 22, 2021 - 09:00

Methodologies and Approaches for BPM - BrainStorm New York - November 15, 2021 - 09:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, November 15, 2021 - 09:00

Advanced Facilitation Skills - BrainStorm New York - November 16, 2021 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, November 16, 2021 - 09:00

Contributions

A BPM Team or BPM Stakeholders?

There are many ways to ‘do’ business process improvement projects. It’s best if the company has a methodology from BPM, Lean, Six Sigma, Reengineering or some other methodology. Here’s the one I use, starting with selecting the project and ending with monitoring and sustaining the project; ‘doing’...

Dealing with Cultural Challenges in Operational Excellence

Operational Excellence focuses on providing the best execution of service and process for the benefit of the customer and the organization. It is not a proprietary program or methodology; rather, the term usually represents a conglomeration of process methods and techniques to improve operational...

Five Pitfalls of Organizational Process Metrics

Traditional metrics have historically focused on financial and operating factors. What is newer is organizational process metrics or metrics that measure how a process works from the company point of view and the customer point of view.  How is the company doing at meeting a customer needs (...

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