Shelley Sweet

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Upcoming Training Courses

Advanced Facilitation Skills - On Demand - Available 24/7 - On Demand - Available 24/7

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Upcoming Training Courses

Methodologies and Approaches for BPM - BrainStorm Chicago - April 27, 2020 - 09:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, April 27, 2020 - 09:00

Methodologies and Approaches for BPM - Live Online - begins April 27, 2020

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, April 27, 2020 - 09:00

Advanced Facilitation Skills - BrainStorm Chicago - April 28, 2020 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, April 28, 2020 - 09:00

>> View all Courses

Advanced Facilitation Skills - Live Online - begins April 28, 2020

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, April 28, 2020 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm Chicago - April 30, 2020 - 09:00

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Thursday, April 30, 2020 - 09:00

Establishing Business Process Governance & Centers of Excellence - Live Online - begins April 30, 2020

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Thursday, April 30, 2020 - 09:00

Methodologies and Approaches for BPM - BrainStorm San Francisco - June 22, 2020 - 09:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, June 22, 2020 - 09:00

Methodologies and Approaches for BPM - Live Online - begins June 22, 2020

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, June 22, 2020 - 09:00

Advanced Facilitation Skills - BrainStorm San Francisco - June 23, 2020 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, June 23, 2020 - 09:00

Advanced Facilitation Skills - Live Online - begins June 23, 2020

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, June 23, 2020 - 09:00

Process Measurement and Metrics - BrainStorm San Francisco - June 24, 2020 - 09:00

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Wednesday, June 24, 2020 - 09:00

Process Measurement and Metrics - Live Online - begins June 24, 2020

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Wednesday, June 24, 2020 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm San Francisco - June 25, 2020 - 09:00

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Thursday, June 25, 2020 - 09:00

Establishing Business Process Governance & Centers of Excellence - Live Online - begins June 25, 2020

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Thursday, June 25, 2020 - 09:00

Methodologies and Approaches for BPM - BrainStorm DC - September 21, 2020 - 09:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, September 21, 2020 - 09:00

Methodologies and Approaches for BPM - Live Online - begins September 21, 2020

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, September 21, 2020 - 09:00

Advanced Facilitation Skills - BrainStorm DC - September 22, 2020 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, September 22, 2020 - 09:00

Advanced Facilitation Skills - Live Online - begins September 22, 2020

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, September 22, 2020 - 09:00

Process Measurement and Metrics - BrainStorm DC - September 23, 2020 - 09:00

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Wednesday, September 23, 2020 - 09:00

Adopting A Digital Business Culture - Live Online - begins September 23, 2020

Description coming soon...

Wednesday, September 23, 2020 - 09:00

Process Measurement and Metrics - Live Online - begins September 23, 2020

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Wednesday, September 23, 2020 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm DC - September 24, 2020 - 09:00

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Thursday, September 24, 2020 - 09:00

Establishing Business Process Governance & Centers of Excellence - Live Online - begins September 24, 2020

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Thursday, September 24, 2020 - 09:00

Methodologies and Approaches for BPM - BrainStorm New York - November 16, 2020 - 09:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, November 16, 2020 - 09:00

Methodologies and Approaches for BPM - Live Online - begins November 16, 2020

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, November 16, 2020 - 09:00

Advanced Facilitation Skills - BrainStorm New York - November 17, 2020 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, November 17, 2020 - 09:00

Advanced Facilitation Skills - Live Online - begins November 17, 2020

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, November 17, 2020 - 09:00

Process Measurement and Metrics - Live Online - begins November 18, 2020

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Wednesday, November 18, 2020 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm New York - November 19, 2020 - 09:00

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Thursday, November 19, 2020 - 09:00

Establishing Business Process Governance & Centers of Excellence - Live Online - begins November 19, 2020

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Thursday, November 19, 2020 - 09:00

Contributions

A BPM Team or BPM Stakeholders?

There are many ways to ‘do’ business process improvement projects. It’s best if the company has a methodology from BPM, Lean, Six Sigma, Reengineering or some other methodology. Here’s the one I use, starting with selecting the project and ending with monitoring and sustaining the project; ‘doing’...

Dealing with Cultural Challenges in Operational Excellence

Operational Excellence focuses on providing the best execution of service and process for the benefit of the customer and the organization. It is not a proprietary program or methodology; rather, the term usually represents a conglomeration of process methods and techniques to improve operational...

Five Pitfalls of Organizational Process Metrics

Traditional metrics have historically focused on financial and operating factors. What is newer is organizational process metrics or metrics that measure how a process works from the company point of view and the customer point of view.  How is the company doing at meeting a customer needs (...

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