Shelley Sweet

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Upcoming Training Courses

Advanced Facilitation Skills - On Demand - Available 24/7 - On Demand - Available 24/7

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Upcoming Training Courses

Methodologies and Approaches for BPM - BrainStorm DC - September 23, 2019 - 09:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, September 23, 2019 - 09:00

Advanced Facilitation Skills - BrainStorm DC - September 24, 2019 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, September 24, 2019 - 09:00

Process Measurement and Metrics - BrainStorm DC - September 25, 2019 - 09:00

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Wednesday, September 25, 2019 - 09:00

>> View all Courses

Establishing Business Process Governance & Centers of Excellence - BrainStorm DC - September 26, 2019 - 09:00

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Thursday, September 26, 2019 - 09:00

Process Measurement and Metrics - Live Online - begins October 21, 2019

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Monday, October 21, 2019 - 13:00
Tuesday, October 22, 2019 - 13:00

Methodologies and Approaches for BPM - BrainStorm Dubai - October 28, 2019 - 09:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, October 28, 2019 - 09:00

Establishing Business Process Governance & Centers of Excellence - Live Online - begins October 28, 2019

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Monday, October 28, 2019 - 13:00
Tuesday, October 29, 2019 - 13:00

Advanced Facilitation Skills - BrainStorm Dubai - October 29, 2019 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, October 29, 2019 - 09:00

Process Measurement and Metrics - BrainStorm Dubai - October 30, 2019 - 09:00

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Wednesday, October 30, 2019 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm Dubai - October 31, 2019 - 09:00

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Thursday, October 31, 2019 - 09:00

Methodologies and Approaches for BPM - BrainStorm New York - November 18, 2019 - 09:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, November 18, 2019 - 09:00

Advanced Facilitation Skills - BrainStorm New York - November 19, 2019 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, November 19, 2019 - 09:00

Process Measurement and Metrics - BrainStorm New York - November 20, 2019 - 09:00

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Wednesday, November 20, 2019 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm New York - November 21, 2019 - 09:00

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Thursday, November 21, 2019 - 09:00

Methodologies and Approaches for BPM - Live Online - begins December 2, 2019

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, December 2, 2019 - 13:00
Tuesday, December 3, 2019 - 13:00

Advanced Facilitation Skills - Live Online - begins December 9, 2019

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Monday, December 9, 2019 - 13:00
Tuesday, December 10, 2019 - 13:00

Contributions

A BPM Team or BPM Stakeholders?

There are many ways to ‘do’ business process improvement projects. It’s best if the company has a methodology from BPM, Lean, Six Sigma, Reengineering or some other methodology. Here’s the one I use, starting with selecting the project and ending with monitoring and sustaining the project; ‘doing’...

Dealing with Cultural Challenges in Operational Excellence

Operational Excellence focuses on providing the best execution of service and process for the benefit of the customer and the organization. It is not a proprietary program or methodology; rather, the term usually represents a conglomeration of process methods and techniques to improve operational...

Five Pitfalls of Organizational Process Metrics

Traditional metrics have historically focused on financial and operating factors. What is newer is organizational process metrics or metrics that measure how a process works from the company point of view and the customer point of view.  How is the company doing at meeting a customer needs (...

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