Shelley Sweet

Profile

Upcoming Training Courses

Advanced Facilitation Skills - On Demand - Available 24/7 - On Demand - Available 24/7

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Upcoming Training Courses

Advanced Facilitation Skills - Summer Session 1 - June 21, 2022 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, June 21, 2022 - 09:00

Process Measurement and Metrics - Summer Session 2 - August 8, 2022 - 13:00

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Monday, August 8, 2022 - 13:00
Tuesday, August 9, 2022 - 13:00

Establishing Business Process Governance & Centers of Excellence - Summer Session 2 - August 22, 2022 - 13:00

This course builds a comprehensive understanding of how to establish process governance with a focus on the emerging roles of process owner, process council, and the process office.

As...

Monday, August 22, 2022 - 13:00
Tuesday, August 23, 2022 - 13:00

>> View all Courses

Methodologies and Approaches for BPM - Fall Session 1 - September 19, 2022 - 09:00

Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This...

Monday, September 19, 2022 - 09:00

Advanced Facilitation Skills - Fall Session 1 - September 20, 2022 - 09:00

Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice...

Tuesday, September 20, 2022 - 09:00

Process Modeling, Analysis and Design: As Is, To Be - Live Online - begins September 20, 2022

Achieving success with BPM relies upon skill in process modeling, analysis and design. This course equips you with the practical, applied knowledge to lead/facilitate process improvement projects....

Tuesday, September 20, 2022 - 09:00

Process Measurement and Metrics - Fall Session 1 - September 21, 2022 - 09:00

This session presents key concepts and tools on process measurement. You will learn how to apply these principles in your organization at both the organizational level and the business process level...

Wednesday, September 21, 2022 - 09:00

Contributions

Enticing Executives with Visual Analysis

Once you have your current state model, what do you do with it? How do you share it with the Process Owner and Executive Sponsor and spark their interest? My experience is that executives looking at a model that is 30 to 60 steps long are impressed and say something like, “Wow, that process is...

How to Build BPM Improvements That Work and Stick

The 3E model below provides an approach for any company to think about how their organization can start, grow, and make process improvement durable. With this approach the company improves customer satisfaction, operational efficiency, and execution excellence. The 3E Model EXPERIMENT - Keep It...

Staying Out of the Weeds with BPM Process Modeling

Do you experience these challenges in trying to create a current state process model? The team gets mired in process problem details People have ideas for improvements but you are not really ready for solutions yet Some groups do the process one way and others do it a different way. Some people...

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