Andrew Spanyi

Profile

Upcoming Training Courses

Digital Customer Experience - Live Online - begins February 26, 2020

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Wednesday, February 26, 2020 - 13:00
Thursday, February 27, 2020 - 13:00
Registration Closed

Roadmap for Digital Business Success - Live Online - begins March 4, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Wednesday, March 4, 2020 - 13:00
Thursday, March 5, 2020 - 13:00
Registration Closed

Customer Experience Modeling, Analysis and Design - Live Online - begins March 16, 2020

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Monday, March 16, 2020 - 13:00
Tuesday, March 17, 2020 - 13:00

>> View all Courses

Building Your Digital Business Ecosystem - Live Online - begins March 18, 2020

Description coming soon...

Wednesday, March 18, 2020 - 13:00
Thursday, March 19, 2020 - 13:00
Registration Closed

Organizational Change Management - Live Online - begins March 23, 2020

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Monday, March 23, 2020 - 13:00
Tuesday, March 24, 2020 - 13:00

Establish a Digital Center of Excellence - Live Online - begins April 1, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Wednesday, April 1, 2020 - 13:00
Thursday, April 2, 2020 - 13:00

Digital Business 101 - BrainStorm Chicago - April 27, 2020 - 09:00

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, April 27, 2020 - 09:00

Roadmap for Digital Business Success - BrainStorm Chicago - April 27, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Monday, April 27, 2020 - 09:00

Building Your Digital Business Ecosystem - BrainStorm Chicago - April 28, 2020 - 09:00

Description coming soon...

Tuesday, April 28, 2020 - 09:00

Process Modeling, Analysis and Design: As Is, To Be - BrainStorm Chicago - April 28, 2020 - 09:00

Achieving success with BPM relies upon skill in process modeling, analysis and design. This course equips you with the practical, applied knowledge to lead/facilitate process improvement projects....

Tuesday, April 28, 2020 - 09:00

Process Modeling, Analysis and Design: As Is, To Be - Live Online - begins April 28, 2020

Achieving success with BPM relies upon skill in process modeling, analysis and design. This course equips you with the practical, applied knowledge to lead/facilitate process improvement projects....

Tuesday, April 28, 2020 - 09:00

Customer Experience Modeling, Analysis and Design - BrainStorm Chicago - April 29, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, April 29, 2020 - 09:00

Robotic Process Automation (RPA) - BrainStorm Chicago - April 29, 2020 - 09:00

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, April 29, 2020 - 09:00

Adopting A Digital Business Culture - BrainStorm Chicago - April 29, 2020 - 09:00

Description coming soon...

Wednesday, April 29, 2020 - 09:00

Robotic Process Automation (RPA) - Live Online - begins April 29, 2020

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, April 29, 2020 - 09:00

Adopting A Digital Business Culture - Live Online - begins April 29, 2020

Description coming soon...

Wednesday, April 29, 2020 - 09:00

Digital Customer Experience - BrainStorm Chicago - April 30, 2020 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, April 30, 2020 - 09:00

Establish a Digital Center of Excellence - BrainStorm Chicago - April 30, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Thursday, April 30, 2020 - 09:00

Organizational Change Management - BrainStorm Chicago - April 30, 2020 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, April 30, 2020 - 09:00

Establish a Digital Center of Excellence - Live Online - begins April 30, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Thursday, April 30, 2020 - 09:00

Organizational Change Management - Live Online - begins April 30, 2020

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, April 30, 2020 - 09:00

Digital Customer Experience - Live Online - begins April 30, 2020

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, April 30, 2020 - 09:00

Digital Business 101 - BrainStorm San Francisco - June 22, 2020 - 09:00

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, June 22, 2020 - 09:00

Roadmap for Digital Business Success - BrainStorm San Francisco - June 22, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Monday, June 22, 2020 - 09:00

Digital Business 101 - Live Online - begins June 22, 2020

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, June 22, 2020 - 09:00

Roadmap for Digital Business Success - Live Online - begins June 22, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Monday, June 22, 2020 - 09:00

Building Your Digital Business Ecosystem - Live Online - begins June 23, 2020

Description coming soon...

Tuesday, June 23, 2020 - 09:00

Customer Experience Modeling, Analysis and Design - BrainStorm San Francisco - June 24, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, June 24, 2020 - 09:00

Robotic Process Automation (RPA) - BrainStorm San Francisco - June 24, 2020 - 09:00

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, June 24, 2020 - 09:00

Adopting A Digital Business Culture - BrainStorm San Francisco - June 24, 2020 - 09:00

Description coming soon...

Wednesday, June 24, 2020 - 09:00

Customer Experience Modeling, Analysis and Design - Live Online - begins June 24, 2020

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, June 24, 2020 - 09:00

Digital Customer Experience - BrainStorm San Francisco - June 25, 2020 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, June 25, 2020 - 09:00

Establish a Digital Center of Excellence - BrainStorm San Francisco - June 25, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Thursday, June 25, 2020 - 09:00

Organizational Change Management - Live Online - begins June 25, 2020

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, June 25, 2020 - 09:00

Digital Customer Experience - Live Online - begins June 25, 2020

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, June 25, 2020 - 09:00

Organizational Change Management - BrainStorm San Francisco - June 25, 2020 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, June 25, 2020 - 09:00

Digital Business 101 - BrainStorm DC - September 21, 2020 - 09:00

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, September 21, 2020 - 09:00

Roadmap for Digital Business Success - BrainStorm DC - September 21, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Monday, September 21, 2020 - 09:00

Digital Business 101 - Live Online - begins September 21, 2020

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, September 21, 2020 - 09:00

Roadmap for Digital Business Success - Live Online - begins September 21, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Monday, September 21, 2020 - 09:00

Building Your Digital Business Ecosystem - BrainStorm DC - September 22, 2020 - 09:00

Description coming soon...

Tuesday, September 22, 2020 - 09:00

Building Your Digital Business Ecosystem - Live Online - begins September 22, 2020

Description coming soon...

Tuesday, September 22, 2020 - 09:00

Customer Experience Modeling, Analysis and Design - BrainStorm DC - September 23, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, September 23, 2020 - 09:00

Robotic Process Automation (RPA) - BrainStorm DC - September 23, 2020 - 09:00

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, September 23, 2020 - 09:00

Adopting A Digital Business Culture - BrainStorm DC - September 23, 2020 - 09:00

Description coming soon...

Wednesday, September 23, 2020 - 09:00

Customer Experience Modeling, Analysis and Design - Live Online - begins September 23, 2020

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, September 23, 2020 - 09:00

Robotic Process Automation (RPA) - Live Online - begins September 23, 2020

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, September 23, 2020 - 09:00

Establish a Digital Center of Excellence - Live Online - begins September 23, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Wednesday, September 23, 2020 - 09:00

Organizational Change Management - BrainStorm DC - September 24, 2020 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, September 24, 2020 - 09:00

Digital Customer Experience - BrainStorm DC - September 24, 2020 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, September 24, 2020 - 09:00

Establish a Digital Center of Excellence - BrainStorm DC - September 24, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Thursday, September 24, 2020 - 09:00

Organizational Change Management - Live Online - begins September 24, 2020

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, September 24, 2020 - 09:00

Digital Customer Experience - Live Online - begins September 24, 2020

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, September 24, 2020 - 09:00

Adopting A Digital Business Culture - Live Online - begins September 24, 2020

Description coming soon...

Thursday, September 24, 2020 - 09:00

Digital Business 101 - BrainStorm New York - November 16, 2020 - 09:00

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, November 16, 2020 - 09:00

Roadmap for Digital Business Success - BrainStorm New York - November 16, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Monday, November 16, 2020 - 09:00

Digital Business 101 - Live Online - begins November 16, 2020

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, November 16, 2020 - 09:00

Roadmap for Digital Business Success - Live Online - begins November 16, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Monday, November 16, 2020 - 09:00

Building Your Digital Business Ecosystem - Live Online - begins November 17, 2020

Description coming soon...

Tuesday, November 17, 2020 - 09:00

Customer Experience Modeling, Analysis and Design - BrainStorm New York - November 18, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, November 18, 2020 - 09:00

Robotic Process Automation (RPA) - BrainStorm New York - November 18, 2020 - 09:00

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, November 18, 2020 - 09:00

Establish a Digital Center of Excellence - BrainStorm New York - November 18, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Wednesday, November 18, 2020 - 09:00

Customer Experience Modeling, Analysis and Design - Live Online - begins November 18, 2020

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, November 18, 2020 - 09:00

Robotic Process Automation (RPA) - Live Online - begins November 18, 2020

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, November 18, 2020 - 09:00

Establish a Digital Center of Excellence - Live Online - begins November 18, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Wednesday, November 18, 2020 - 09:00

Organizational Change Management - BrainStorm New York - November 19, 2020 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, November 19, 2020 - 09:00

Digital Customer Experience - BrainStorm New York - November 19, 2020 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, November 19, 2020 - 09:00

Adopting A Digital Business Culture - BrainStorm New York - November 19, 2020 - 09:00

Description coming soon...

Thursday, November 19, 2020 - 09:00

Organizational Change Management - Live Online - begins November 19, 2020

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, November 19, 2020 - 09:00

Digital Customer Experience - Live Online - begins November 19, 2020

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, November 19, 2020 - 09:00

Adopting A Digital Business Culture - Live Online - begins November 19, 2020

Description coming soon...

Thursday, November 19, 2020 - 09:00

Contributions

Essential Skills for Digital Business Leaders

A successful digital business initiative relies upon adopting agile principles, an enduring focus on improving customer experience and executing programs with a business process based view with enabling digital information technology. Measuring what matters to customers and challenging the...

5 Questions to Assess Digital Transformation at the Enterprise Level

Digital transformation is still one of the business buzzwords of the year. It is estimated that 89% of organizations have digital transformation as a business priority. But if you feel like you’ve come to a standstill in your digital transformation efforts, you are not alone. As many as 84% of...

Four of the Top Reasons for Operational Excellence Failure

Given that operational excellence (Op Ex) was built on a solid foundation of total quality management principles, it’s a bit surprising that as many as two thirds of Op Ex programs fail to meet expectations. While there are many reasons accounting for the failure of enterprise wide Op Ex programs,...

Corporate Membership

You are a Corporate Member.

You will automatically receive your Corporate Member discounts at checkout.

All of your fellow employees are eligible for these benefits and savings. Share this link with them »

Your benefits:

Shopping cart

View your shopping cart.