Andrew Spanyi

Profile

Upcoming Training Courses

Digital Customer Experience - Live Online - begins August 5, 2020

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Wednesday, August 5, 2020 - 13:00
Thursday, August 6, 2020 - 13:00
Registration Closed

Roadmap for Digital Business Success - Live Online - begins August 12, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Wednesday, August 12, 2020 - 13:00
Thursday, August 13, 2020 - 13:00
Registration Closed

Customer Experience Modeling, Analysis and Design - Live Online - begins August 24, 2020

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Monday, August 24, 2020 - 13:00
Tuesday, August 25, 2020 - 13:00
Registration Closed

>> View all Courses

Building Your Digital Business Ecosystem - Live Online - begins August 26, 2020

Description coming soon...

Wednesday, August 26, 2020 - 13:00
Thursday, August 27, 2020 - 13:00
Registration Closed

Organizational Change Management - Live Online - begins August 31, 2020

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Monday, August 31, 2020 - 13:00
Tuesday, September 1, 2020 - 13:00
Registration Closed

Establish a Digital Center of Excellence - Live Online - begins September 10, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Thursday, September 10, 2020 - 13:00
Friday, September 11, 2020 - 13:00

Digital Business 101 - BrainStorm DC - September 21, 2020 - 09:00

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, September 21, 2020 - 09:00

Roadmap for Digital Business Success - BrainStorm DC - September 21, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Monday, September 21, 2020 - 09:00

Digital Business 101 - Live Online - begins September 21, 2020

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, September 21, 2020 - 09:00

Roadmap for Digital Business Success - Live Online - begins September 21, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Monday, September 21, 2020 - 09:00

Building Your Digital Business Ecosystem - BrainStorm DC - September 22, 2020 - 09:00

Description coming soon...

Tuesday, September 22, 2020 - 09:00

Building Your Digital Business Ecosystem - Live Online - begins September 22, 2020

Description coming soon...

Tuesday, September 22, 2020 - 09:00

Customer Experience Modeling, Analysis and Design - BrainStorm DC - September 23, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, September 23, 2020 - 09:00

Robotic Process Automation (RPA) - BrainStorm DC - September 23, 2020 - 09:00

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, September 23, 2020 - 09:00

Adopting A Digital Business Culture - BrainStorm DC - September 23, 2020 - 09:00

Description coming soon...

Wednesday, September 23, 2020 - 09:00

Customer Experience Modeling, Analysis and Design - Live Online - begins September 23, 2020

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, September 23, 2020 - 09:00

Robotic Process Automation (RPA) - Live Online - begins September 23, 2020

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, September 23, 2020 - 09:00

Establish a Digital Center of Excellence - Live Online - begins September 23, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Wednesday, September 23, 2020 - 09:00

Organizational Change Management - BrainStorm DC - September 24, 2020 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, September 24, 2020 - 09:00

Digital Customer Experience - BrainStorm DC - September 24, 2020 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, September 24, 2020 - 09:00

Establish a Digital Center of Excellence - BrainStorm DC - September 24, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Thursday, September 24, 2020 - 09:00

Organizational Change Management - Live Online - begins September 24, 2020

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, September 24, 2020 - 09:00

Digital Customer Experience - Live Online - begins September 24, 2020

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, September 24, 2020 - 09:00

Adopting A Digital Business Culture - Live Online - begins September 24, 2020

Description coming soon...

Thursday, September 24, 2020 - 09:00

Digital Business 101 - BrainStorm New York - November 16, 2020 - 09:00

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, November 16, 2020 - 09:00

Roadmap for Digital Business Success - BrainStorm New York - November 16, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Monday, November 16, 2020 - 09:00

Digital Business 101 - Live Online - begins November 16, 2020

There’s a great deal of excitement around new digital tools and technologies. Yet, some subject matter experts argue that it’s strategy which has more to do with driving digital business success – than technology alone. In this one day course, participants will learn about the key building...

Monday, November 16, 2020 - 09:00

Roadmap for Digital Business Success - Live Online - begins November 16, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to building a roadmap or blueprint for success with digital business.

Digital transformation...

Monday, November 16, 2020 - 09:00

Building Your Digital Business Ecosystem - Live Online - begins November 17, 2020

Description coming soon...

Tuesday, November 17, 2020 - 09:00

Customer Experience Modeling, Analysis and Design - BrainStorm New York - November 18, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, November 18, 2020 - 09:00

Robotic Process Automation (RPA) - BrainStorm New York - November 18, 2020 - 09:00

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, November 18, 2020 - 09:00

Establish a Digital Center of Excellence - BrainStorm New York - November 18, 2020 - 09:00

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Wednesday, November 18, 2020 - 09:00

Customer Experience Modeling, Analysis and Design - Live Online - begins November 18, 2020

This course provides participants with the key concepts, terms, methodologies, and techniques to map, model, analyze and design customer experience.

Customer experience is receiving increasing...

Wednesday, November 18, 2020 - 09:00

Robotic Process Automation (RPA) - Live Online - begins November 18, 2020

Robotic Process Automation (RPA) involves the development of software robots that can be programmed to do basic tasks across applications just as human workers do and has the potential to reduce the burden of repetitive, simple tasks on employees. This course outlines what RPA is – and what it...

Wednesday, November 18, 2020 - 09:00

Establish a Digital Center of Excellence - Live Online - begins November 18, 2020

This course provides participants with the key concepts, terms, methodologies, and approaches to develop the governance needed for success with digital business and stand up a digital center of...

Wednesday, November 18, 2020 - 09:00

Organizational Change Management - BrainStorm New York - November 19, 2020 - 09:00

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, November 19, 2020 - 09:00

Digital Customer Experience - BrainStorm New York - November 19, 2020 - 09:00

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, November 19, 2020 - 09:00

Adopting A Digital Business Culture - BrainStorm New York - November 19, 2020 - 09:00

Description coming soon...

Thursday, November 19, 2020 - 09:00

Organizational Change Management - Live Online - begins November 19, 2020

Organizational change management (OCM) is needed for success with business improvement and transformational programs. This exercise based course provides insight on OCM and reorganization,...

Thursday, November 19, 2020 - 09:00

Digital Customer Experience - Live Online - begins November 19, 2020

Digital customer experience is the set of digital interactions between a customer and an organization which creates customer value. This course provides participants with the key concepts, terms, and techniques to deploy digital customer experience.

The generic term of customer...

Thursday, November 19, 2020 - 09:00

Adopting A Digital Business Culture - Live Online - begins November 19, 2020

Description coming soon...

Thursday, November 19, 2020 - 09:00

Contributions

BPM Maturity is Needed for Digital Business Success

BPM Maturity is Needed for Digital Business Success The importance of a process orientation in driving digital business success has been recognized for some time. In the early days of digital – it was already recognized that leading companies succeed with digital by re-envisioning customer...

Essential Skills for Digital Business Leaders

A successful digital business initiative relies upon adopting agile principles, an enduring focus on improving customer experience and executing programs with a business process based view with enabling digital information technology. Measuring what matters to customers and challenging the...

5 Questions to Assess Digital Transformation at the Enterprise Level

Digital transformation is still one of the business buzzwords of the year. It is estimated that 89% of organizations have digital transformation as a business priority. But if you feel like you’ve come to a standstill in your digital transformation efforts, you are not alone. As many as 84% of...

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