Ope Onibokun

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Managing the Less Visible Processes

Introduction Many business process improvement initiatives seem to focus mainly on the very high visibility processes of the enterprise such as the supply chain, order fulfilment or customer service management, while negelecting the smaller but supporting everyday processes, including travel...

Staying Within the Fringes: Ways to Reduce BPM Implementation Cost

  Introduction During the last two years, there has been a reduction in IT budget due to the state of the economy. Many decision makers in small and large organizations are concerned about the high cost and protracted development cycles of implementing business process management (BPM)...

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