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Karen Tricomi

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Policies, Procedures, and Standards

At a recent engagement, I encountered several departments that asked me to help write their departmental policy on a particular subject. When I inquired as to the governance process for changing existing company policy, they looked at me blankly and said no, I didn’t understand – they needed a new...

A (Compressed) Day in the Life of a Business Analyst – Part 2

This is the second of a two-part look at a “Day in the Life” of a Business Analyst (BA). During the first half of our “day”, the BA met with principal stakeholders multiple times to understand the problem, document the As Is and To Be, and perform a gap analysis between the two that will form the...

A (Compressed) Day in the Life of a Business Analyst – Part 1

This is the first of a two-part look at a “Day in the Life” of a Business Analyst (BA). It’s broken into hours as a simple way to illustrate the myriad duties and skills that a BA needs to have, but in real life the process described below would take weeks, months, or possibly years, depending on...

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