Izabela Waglay

Profile

Member since
August 19, 2008

Name Izabela Waglay

Company: EELI Group Inc.

Title: President

Department: Consulting

Industry Telecommunications

Business Area Management

Links: EELI Group Inc.

Primary Interest: Business Architecture (BA)

Other Interests:

Business Architecture (BA)

Business Process Management (BPM)

Business Decision Management (BDM) / Business Rules (BR)

Web Services / SOA

Operational Excellence (OPEX)

Government

About Me:

Izabela Waglay – the founder of the EELI Group Inc., a business design and change management consulting practice performing Business Design and Change Management consulting roles for a number of telecommunications and health industry service providers.

Izabela has over 30 years global experience in the business and information technology field leading large, multi-national teams on business design, Customer Relationship Management (CRM) & Billing systems implementations and change management initiatives; recently completed a major business transformation engagement at Rogers Communications where she advised and assisted in the development of the transformation roadmap, establishment of the approach for the client experience driven business re-design, and execution of the change management program.

Contributions

Change Management - What is it and Why it Matters?

When introducing anything new in our individual life, in an organization or society at large, we intuitively recognize that that introduction of change must be managed or we will not achieve what we have set out to do. Same applies when we introduce new technology including BPM...

Reinventing "Lean Thinking"

Has Lean delivered its full promise to date? Observing the evolution of the "Lean Thinking" concept in the past 30 years in North America is very interesting. A few years back, the (yet another new) term "LEAN" was coined and brought forth, which I found fit perfectly in describing the...

Transforming an Enterprise – an Effective Approach for Implementing Change

‘The art of progress is to preserve order amid change and to preserve change amid order’ Alfred North Whitehead (b.1861 - d.1947), British mathematician and philosopher. Throughout the preceding four decades we have experienced change at a consistent and alarmingly unprecedented pace. The...

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Profile

Contributions

Change Management - What is it and Why it Matters?

Reinventing "Lean Thinking"

Transforming an Enterprise – an Effective Approach for Implementing Change

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