Retailers around the world are at in important inflection point. Pressure emanating from the global economic downturn has only exacerbated an already tough, competitive environment. Retailers are making business decisions today that will have far-reaching ramifications. It is clear that those that identify how to increase information technologies’ impact on business performance, reducing costs and increasing revenue, will have a tactical and strategic advantage.
Maximizing ROI in BPM Projects: Measuring Success and Proving BPM’s Value
In today’s data-driven world, every project—especially those involving Business Process Management (BPM)—is expected to demonstrate tangible returns. Whether you’re doing a critical workflow, streamlining a cross-departmental process, or implementing a new BPM...