Retailers around the world are at in important inflection point. Pressure emanating from the global economic downturn has only exacerbated an already tough, competitive environment. Retailers are making business decisions today that will have far-reaching ramifications. It is clear that those that identify how to increase information technologies’ impact on business performance, reducing costs and increasing revenue, will have a tactical and strategic advantage.
Process Mapping vs. Process Modeling: What’s the Difference Really About?
In business circles, the terms process map and process model are often used interchangeably. It’s easy to see why: both involve drawing out how work gets done. But in practice, they serve different purposes and offer different levels of value. Confusing the two can...
