Retailers around the world are at in important inflection point. Pressure emanating from the global economic downturn has only exacerbated an already tough, competitive environment. Retailers are making business decisions today that will have far-reaching ramifications. It is clear that those that identify how to increase information technologies’ impact on business performance, reducing costs and increasing revenue, will have a tactical and strategic advantage.
Transitioning from BPM Practitioner to BPM Strategist
When you first begin working with Business Process Management (BPM), much of your focus is on optimizing individual workflows—reducing a department’s approval cycle here, streamlining a customer onboarding process there. But as you gain more experience, you might...
