This Research Brief highlights a selection of the findings from BPMInstitute.org’s State of BPMSM survey. It reviews the challenges associated with automating government processes such as correspondence tracking, case management, project management and permit applications that involve integration with a variety of information systems. Many government business transformation initiatives involve replacing a manual, paper-based process with an automated, electronic document-based one. The Research Brief reviews the best practices associated with this business transformation.
How BPM and Business Architecture Work Together
Business Process Management (BPM) and Business Architecture are often regarded as separate disciplines, with their own methodologies, certifications, and professional communities. Yet when combined, they can form a powerful partnership—one that not only optimizes...