For many years there has been talk an enabler of business; how the technology infrastructure that is in place has to work towards the strategic aims of the business. The reality of IT and business is vastly different. The disparity between technology and business has been so great that no allencompassing solution has been available. Within certain defined areas, technology has helped reduce costs, although some might argue that the costbase has simply been shifted, but technology as a total enabler has still fallen far short of expectations.
How to Use AI to Identify Process Improvements from Meeting Notes
Most process teams capture meeting notes. Few ever use them to improve their processes. That’s a missed opportunity. Meeting transcripts and summaries are rich with clues — recurring issues, delays, handoff gaps, or suggestions that surface week after week but never...
