Many large organizations need to know that their BPM solutions based on a Service Oriented Architecture (SOA) can scale to meet the needs of massive numbers of users. Government agencies, consumer retailers, retail banks, healthcare payers and providers, for example, need to be able to provide access to tens of thousands of concurrent on-line users. BPM is not just work baskets in a small department; it is the future of how organizations function. In this whitepaper “Proving SmartBPM™ Scalability”, Pegasystems and IBM provide objective and quantifiable proof that there is at least one BPM solution ready for the true challenges of scalability.
Process Mapping vs. Process Modeling: What’s the Difference Really About?
In business circles, the terms process map and process model are often used interchangeably. It’s easy to see why: both involve drawing out how work gets done. But in practice, they serve different purposes and offer different levels of value. Confusing the two can...
