Many large organizations need to know that their BPM solutions based on a Service Oriented Architecture (SOA) can scale to meet the needs of massive numbers of users. Government agencies, consumer retailers, retail banks, healthcare payers and providers, for example, need to be able to provide access to tens of thousands of concurrent on-line users. BPM is not just work baskets in a small department; it is the future of how organizations function. In this whitepaper “Proving SmartBPM™ Scalability”, Pegasystems and IBM provide objective and quantifiable proof that there is at least one BPM solution ready for the true challenges of scalability.
Turning AI Activity into Process Improvement
Many organizations are moving quickly to give employees access to AI tools. That access matters. But access alone does not create business value. Once teams begin using AI, activity can increase quickly. People may use it to summarize information, draft documentation,...
