Many large organizations need to know that their BPM solutions based on a Service Oriented Architecture (SOA) can scale to meet the needs of massive numbers of users. Government agencies, consumer retailers, retail banks, healthcare payers and providers, for example, need to be able to provide access to tens of thousands of concurrent on-line users. BPM is not just work baskets in a small department; it is the future of how organizations function. In this whitepaper “Proving SmartBPM™ Scalability”, Pegasystems and IBM provide objective and quantifiable proof that there is at least one BPM solution ready for the true challenges of scalability.
How to Use AI to Speed Up Manual Process Workflows
Every process professional has them — those repetitive, manual tasks that eat up hours but still need to get done: documenting steps, updating logs, drafting emails, comparing spreadsheets, and chasing down loose ends. These aren’t glamorous, but they’re essential to...
