Today, most BPM tools see human task as an end point – making an accept, reject, or delegate decision. The system is oblivious to what that person needs to arrive at a decision – who he needs to talks to, the documents he needs to reviews, the people he must email. In order to capture the totality of the process lifecycle, BPM must enable collaboration – not just in in aligning business and IT goals and deliverables during the development cycle, but with functions that capture and promote end-user productivity.
The BPM Lifecycle: Exploring Models for Strategy to Execution and Continuous Improvement
BPM lifecycle—the conceptual framework organizations use to describe how processes are managed, improved, and governed over time. But here’s the truth: we don’t have a standardized model of the BPM lifecycle. And in fact, that’s one of the things we love about BPM....
