Quality processes are central to the success of any large organization, and all business units should play by the same rules. While this is certainly true, each department is bound to have unique requirements which is why a one-size-fits-all approach to business processes doesn’t work. This white paper uses the example of one department that typically considers itself the exception to business process standardization, the legal department. Readers will learn how solid business processes enabled this department to improve its work involving customer transactions and its effort to make business units more successful.
Advanced Process Governance: Managing BPM for Long-Term Success
As organizations mature in their Business Process Management (BPM) journeys, the spotlight shifts from one-off improvements toward a more strategic, sustainable framework. Enter process governance: the mechanism by which companies ensure that BPM efforts remain...