Quality processes are central to the success of any large organization, and all business units should play by the same rules. While this is certainly true, each department is bound to have unique requirements which is why a one-size-fits-all approach to business processes doesn’t work. This white paper uses the example of one department that typically considers itself the exception to business process standardization, the legal department. Readers will learn how solid business processes enabled this department to improve its work involving customer transactions and its effort to make business units more successful.
Process Mapping vs. Process Modeling: What’s the Difference Really About?
In business circles, the terms process map and process model are often used interchangeably. It’s easy to see why: both involve drawing out how work gets done. But in practice, they serve different purposes and offer different levels of value. Confusing the two can...
