This Solution Brief highlights the reality versus fantasy of business improvement. It showcases how real-world incremental process optimization can be achieved to deliver real revenue increases and innovation. This paper focuses on the process improvement lifecycle and how Business Process Management (BPM), both as an approach and a technology, changes the status quo in order to put the power for innovation and improvement back into businesspeople’s hands.
Transitioning from BPM Practitioner to BPM Strategist
When you first begin working with Business Process Management (BPM), much of your focus is on optimizing individual workflows—reducing a department’s approval cycle here, streamlining a customer onboarding process there. But as you gain more experience, you might...
