Enterprise cannot thrive and compete without objective standard metrics measuring its performance. After all, if metrics are not objective, they are of no use at all. This statement sounds like an axiom. Not for everybody, though.
Transitioning from BPM Practitioner to BPM Strategist
When you first begin working with Business Process Management (BPM), much of your focus is on optimizing individual workflows—reducing a department’s approval cycle here, streamlining a customer onboarding process there. But as you gain more experience, you might...