This Solution Brief highlights the issues facing both communications equipment providers and telecommunications carriers as they strive to deal with a changing competitive landscape of hybrid players, legacy systems and customer churn. Case studies from the biggest and best telecommunications companies show you how IT and Business have used BPM (Business Process Management) disciplines and technologies to streamline mission-critical processes and gain competitive advantage. Through BPM’s efficiencies and cost reductions, telecommunications companies have found ways to adapt quickly to a shifting industry landscape – resulting in more market share and lower costs.
The BPM Lifecycle: Exploring Models for Strategy to Execution and Continuous Improvement
BPM lifecycle—the conceptual framework organizations use to describe how processes are managed, improved, and governed over time. But here’s the truth: we don’t have a standardized model of the BPM lifecycle. And in fact, that’s one of the things we love about BPM....
