DMV – Three letters that can strike fear in any man or woman’s heart, a term that all too often brings images of long lines and broken processes and red tape. State Departments of Motor Vehicles typically face many challenges: with lower budgets, staff reductions and increasing numbers of drivers and vehicles being registered. They face the challenge of continuing to provide quality services to the public while meeting increasingly challenging mandates from federal, state and local governments.
Advanced Process Governance: Managing BPM for Long-Term Success
As organizations mature in their Business Process Management (BPM) journeys, the spotlight shifts from one-off improvements toward a more strategic, sustainable framework. Enter process governance: the mechanism by which companies ensure that BPM efforts remain...
