DMV – Three letters that can strike fear in any man or woman’s heart, a term that all too often brings images of long lines and broken processes and red tape. State Departments of Motor Vehicles typically face many challenges: with lower budgets, staff reductions and increasing numbers of drivers and vehicles being registered. They face the challenge of continuing to provide quality services to the public while meeting increasingly challenging mandates from federal, state and local governments.
The Future of BPM: Trends and Innovations to Watch
Business Process Management (BPM) has come a long way—from hand-drawn flowcharts in conference rooms to enterprise-wide platforms that automate end-to-end workflows. Yet BPM’s evolution is far from over. Emerging technologies and shifting business models continue to...
