The importance of having an efficient system of business processes to drive an organization may seem like basic principle. If a business isn’t running efficiently, it may not be realizing or maximizing its financial, market coverage or other strategic goals. In a recent survey of 1,400 CIOs by Gartner Executive Programs, the top business priority identified by CIOs was business process improvement1. For individuals or organizations that are being asked to investigate process improvement, Business Process Management or BPM is a term that frequently associated with the process improvement. Unfortunately, BPM sometimes seems to have as many different meanings. Which definition is correct and how can BPM be applied to help achieve process improvement goals?
Turning AI Activity into Process Improvement
Many organizations are moving quickly to give employees access to AI tools. That access matters. But access alone does not create business value. Once teams begin using AI, activity can increase quickly. People may use it to summarize information, draft documentation,...
