Flexibility and agility are two adjectives that we always want associated with the systems, services, and enterprise applications that we build. Business processes and requirements change over time, and we need service consumers and providers to be able to easily adapt to such changes in an enterprise SOA. After all, flexibility and agility are typically “selling points” for SOA and we need to meet these expectations. In practice, adapting to change is very doable, but it can be difficult.
Don’t Just Add AI to the Old Workflow. Rethink the Work.
Once organizations see where AI is already supporting process work, the next question is not simply, “Where else can we use it?” The better question is: What should the work become now that AI can help with part of it? That distinction matters. Adding AI to the Old...
