Flexibility and agility are two adjectives that we always want associated with the systems, services, and enterprise applications that we build. Business processes and requirements change over time, and we need service consumers and providers to be able to easily adapt to such changes in an enterprise SOA. After all, flexibility and agility are typically “selling points” for SOA and we need to meet these expectations. In practice, adapting to change is very doable, but it can be difficult.
When AI Performs Work, BPM Matters More
AI is already helping people with process work. It can summarize notes, draft documentation, analyze feedback, prepare recommendations, and support decisions. For many organizations, that is where the AI conversation begins. But it is not where the conversation ends....
