Enterprises that practice complex sales often struggle with processes like proposal, quote, and contract generation and approval and other sales support processes that turn prospects into customers. BPM provides an avenue for these organizations to improve sales processes by automating standard operating procedures and proposal/quote and contract generation and enabling real-time sales process change management. BPM adopters can also benefit from re-use of existing collaborative desktop applications and portals and can achieve real-time visibility into customer on-boarding metrics and compliance objectives. This white paper from Metastorm describes five key benefits BPM offers for large, distributed sales organizations.
Essential Tools and Techniques for Business Architecture Development
Having laid the groundwork for a Business Architecture practice - from establishing the need to securing sponsorship and defining scope - the next logical step is figuring out how to execute on that plan. While Business Process Management (BPM) practitioners rely on...
