Almost all government and commercial organizations practice some form of case management. The “Effective Case Management” white paper defines case management, explains how case management is conducted today in many government agencies, and reveals how to overcome the challenges associated with administrative, investigative, and litigative case management. This white paper also describes how the Metastorm BPM Suite has been successfully implemented in several federal, state, and local government agencies for case management and a variety of other purposes, and as a result, has improved performance, mitigated risk, and increased collaboration both inside the agency and across agencies.
How to Scale BPM in Your Organization: From Small Improvements to Enterprise-Wide Initiatives
Transitioning from localized BPM projects to an enterprise-wide approach can feel both exhilarating and daunting. While small-scale process improvements are valuable for quick wins, the true power of Business Process Management (BPM) emerges when it shapes an entire...
