Delphi Group 2003 BPM Market Milestone Report

Whitepapers | BPMInstitute.org
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Today’s IT challenges are defined as much by what is in place already as by what might be missing. We have lived through the “killer app” era, having spent the last two decades building islands of automation with packaged software. But the legacy left by these systems is an integration problem that today consumes the lion’s share most IT budgets.

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