Read this paper for expert insights on Business Process Management (BPM) from Toby Redshaw, the Group CIO that is leading a successful BPM program at Aviva plc, the world’s fifth-largest insurance group. The remarks contained here were made during Toby’s keynote presentation at the Lombardi Driven 2009 User Conference.
Essential Tools and Techniques for Business Architecture Development
Having laid the groundwork for a Business Architecture practice - from establishing the need to securing sponsorship and defining scope - the next logical step is figuring out how to execute on that plan. While Business Process Management (BPM) practitioners rely on...


















