Read this paper for expert insights on Business Process Management (BPM) from Toby Redshaw, the Group CIO that is leading a successful BPM program at Aviva plc, the world’s fifth-largest insurance group. The remarks contained here were made during Toby’s keynote presentation at the Lombardi Driven 2009 User Conference.
How to Scale BPM in Your Organization: From Small Improvements to Enterprise-Wide Initiatives
Transitioning from localized BPM projects to an enterprise-wide approach can feel both exhilarating and daunting. While small-scale process improvements are valuable for quick wins, the true power of Business Process Management (BPM) emerges when it shapes an entire...