Find out how Constellation Energy Group uses Documentum to enable more efficient IT procurement and case management. By replacing paper requests, integrating mainframe applications and creating a corporate portal Constellation Energy Group was able to improve customer service, reduce processing time and errors and better protect sensitive information.
How to Use AI to Identify Process Improvements from Meeting Notes
Most process teams capture meeting notes. Few ever use them to improve their processes. That’s a missed opportunity. Meeting transcripts and summaries are rich with clues — recurring issues, delays, handoff gaps, or suggestions that surface week after week but never...
