Find out how Constellation Energy Group uses Documentum to enable more efficient IT procurement and case management. By replacing paper requests, integrating mainframe applications and creating a corporate portal Constellation Energy Group was able to improve customer service, reduce processing time and errors and better protect sensitive information.
How BPM+ and BPM Work Together for Enterprise-Wide Success
For many organizations, Business Process Management (BPM) focuses on mapping existing workflows, identifying bottlenecks, and boosting efficiency. Yet as operations grow more complex—especially in regulated industries such as healthcare, finance, or government—some...