Find out how Constellation Energy Group uses Documentum to enable more efficient IT procurement and case management. By replacing paper requests, integrating mainframe applications and creating a corporate portal Constellation Energy Group was able to improve customer service, reduce processing time and errors and better protect sensitive information.
AI Can Produce the Output. People Still Own the Judgment.
AI can draft, summarize, classify, analyze, recommend, and route. That is useful. But output is not judgment. A summary is not the same as understanding. A recommendation is not the same as a decision. A classification is not the same as accountability. A draft is not...
