Find out how Constellation Energy Group uses Documentum to enable more efficient IT procurement and case management. By replacing paper requests, integrating mainframe applications and creating a corporate portal Constellation Energy Group was able to improve customer service, reduce processing time and errors and better protect sensitive information.
How to Scale BPM in Your Organization: From Small Improvements to Enterprise-Wide Initiatives
Transitioning from localized BPM projects to an enterprise-wide approach can feel both exhilarating and daunting. While small-scale process improvements are valuable for quick wins, the true power of Business Process Management (BPM) emerges when it shapes an entire...