Labeled by industry experts as the “new order,” Service-Oriented Architecture (SOA) is the chief topic at organizations around the globe. The excitement stems from the realization that SOA technology presents a real opportunity to improve effectiveness at the enterprise level. Business leaders envision an enterprise that can quickly adapt to its changing environment with immediate and complete support from its system resources.
Don’t Just Add AI to the Old Workflow. Rethink the Work.
Once organizations see where AI is already supporting process work, the next question is not simply, “Where else can we use it?” The better question is: What should the work become now that AI can help with part of it? That distinction matters. Adding AI to the Old...
