The goal of this document is to help corporations of all sizes and across industries to identify areas where business process management (BPM) technology can offer the greatest return for their available resources today while providing a technology foundation to support future initiatives. Perfectly suited for organizations with limited IT resources and budget, this guide offers recommendations for advanced technology solutions that don’t require wholesale changes to legacy systems or a brand-new enterprise-wide strategic technology direction. To the contrary, this guide delivers explicit advice on the kind of projects that can be embarked upon quickly, that provide a quantifiable and well-established return on investment, and that feature a technology framework that supports organization-wide growth and expansion.
When AI Performs Work, BPM Matters More
AI is already helping people with process work. It can summarize notes, draft documentation, analyze feedback, prepare recommendations, and support decisions. For many organizations, that is where the AI conversation begins. But it is not where the conversation ends....
