To support business process improvement initiatives, many IT groups today have been implementing a Service Oriented Architecture (SOA) in order to re-orient their core technology to reflect new consumption patterns. The service oriented context, however, is only a part of the process improvement equation – it needs a partner. This paper discusses how leading companies have recognized that implementing Business Process Management (BPM) and SOA together gives them unique capabilities to enable business process improvement.
Transitioning from BPM Practitioner to BPM Strategist
When you first begin working with Business Process Management (BPM), much of your focus is on optimizing individual workflows—reducing a department’s approval cycle here, streamlining a customer onboarding process there. But as you gain more experience, you might...
