Business Exceptions are created as processes break down, as new ways of doing business replace old, and as partners change their processes. If not well managed, exceptions will reduce operational profitability and impede growth. The annual direct labor cost of exception management exceeds $10 billion. However, the indirect impact of exceptions – including indirect costs, lost revenue, dissatisfied customers, and lost agility – is much greater. Vitria, a pioneer in business process applications, is pleased to present this whitepaper that discusses root causes, business impacts, available approaches, and Vitria’s new purpose-built product to solve this problem – Resolution
The Power of Case-Based Modeling: Why CMMN is Essential for Dynamic Workflows in BPM+
The Power of Case-Based Modeling: Why CMMN is Essential for Dynamic Workflows in BPM+ In the world of Business Process Management (BPM), there’s often a misconception that all workflows can be strictly defined and mapped in advance. While this may be true for...
