Business Exceptions are created as processes break down, as new ways of doing business replace old, and as partners change their processes. If not well managed, exceptions will reduce operational profitability and impede growth. The annual direct labor cost of exception management exceeds $10 billion. However, the indirect impact of exceptions – including indirect costs, lost revenue, dissatisfied customers, and lost agility – is much greater. Vitria, a pioneer in business process applications, is pleased to present this whitepaper that discusses root causes, business impacts, available approaches, and Vitria’s new purpose-built product to solve this problem – Resolution
Professional Certificate: Worth It?
4 Questions to Ask Before You Decide Professional development usually does not stall because people stop caring about growth. It stalls because the next step feels unclear. You may know you want to sharpen your skills, strengthen your credibility, or prepare for...
