Business Exceptions are created as processes break down, as new ways of doing business replace old, and as partners change their processes. If not well managed, exceptions will reduce operational profitability and impede growth. The annual direct labor cost of exception management exceeds $10 billion. However, the indirect impact of exceptions – including indirect costs, lost revenue, dissatisfied customers, and lost agility – is much greater. Vitria, a pioneer in business process applications, is pleased to present this whitepaper that discusses root causes, business impacts, available approaches, and Vitria’s new purpose-built product to solve this problem – Resolution
How Agile BPM Can Accelerate Process Improvement and Deliver Continuous Value
For many organizations, speed and adaptability have become the new currency of business success. Even if your current Business Process Management (BPM) practices help to streamline operations, you may still find yourself missing opportunities to deliver quick,...
