It seems the more technology transforms the way you run your business, the higher the bar of customer expectations is raised, and the faster the pace of change accelerates. You’re doing things faster and better than ever, at lower cost, and on a more global scale, but you still feel you’re falling behind. Your twenty-first century pain points make you long for the days when the biggest worry was Y2K.
How Operational Excellence and BPM Work Together to Drive Lasting Transformation
For professionals who have already mastered the fundamentals of Business Process Management (BPM), the question often becomes: What’s next? How can you not only optimize individual processes but also embed a culture of continuous improvement throughout the entire...
