More and more companies are documenting their internal business processes. The purpose of the documentation process is not merely having some background information on the way of working, but to have a reliable view on the actual situation in order to be able to identify potential structural shortcomings and inefficiencies. The process modeling outcome is in many cases used for business process improvement, or process optimization.
Turning AI Activity into Process Improvement
Many organizations are moving quickly to give employees access to AI tools. That access matters. But access alone does not create business value. Once teams begin using AI, activity can increase quickly. People may use it to summarize information, draft documentation,...
